---
title: How an Amazon Review Checker Saves Your Time and Reputation
description: Spot fake reviews and manage your seller reputation more effectively by using an Amazon review checker.
image: https://www.ecomengine.com/hubfs/images/featured/blog/amazon-review-checker.jpg
---

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FeedbackFive

Request Amazon Reviews  
and Feedback 

](https://www.ecomengine.com/feedbackfive)

[![sellerpulse-menu-icon(teal)](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-pulse-svg.svg "sellerpulse-menu-icon(teal)")

SellerPulse

Get FBA Insights  
and Alerts 

](https://www.ecomengine.com/sellerpulse)

[![RestockPro icon](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-arrow-svg.svg "RestockPro icon")

RestockPro

Simplify FBA  
Inventory Management 

](https://www.ecomengine.com/restockpro)

#### FeedbackFive Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-envelop-svg.svg) | Review Automation Send automated review requests or customize your own message |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/automation)

| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-bells-svg.svg) | Review Monitoring Quickly identify review trends |
| --- | --- |

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-alert-svg.svg) | Listing Alerts Monitor your Amazon listings and reputation 24/7 |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/alerts)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-analytics-svg.svg) | Analytics & Reporting Analyze sales trends and brand performance |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/analytics)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-agency-svg.svg) | Agencies & Aggregators Get access to all features to help your clients grow with FeedbackFive |
| --- | --- |

](https://www.ecomengine.com/agency/feedbackfive)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/demo)

[VIEW PRICING](https://www.ecomengine.com/pricing)

#### RestockPro Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-chart-svg.svg) | Forecasting Restock the right amount at the right time |
| --- | --- |

](https://www.ecomengine.com/restockpro/inventory-forecasting)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-truck-svg.svg) | Purchase Orders Manage suppliers and inventory with ease |
| --- | --- |

](https://www.ecomengine.com/restockpro/shipments)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-box-svg.svg) | Manage FBA Profits Get the details you need to make fast restocking decisions |
| --- | --- |

](https://www.ecomengine.com/restockpro/fba-profit)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-kit-svg.svg) | Kitting Create kits or bundles from local inventory |
| --- | --- |

](https://www.ecomengine.com/restockpro/fba-kitting)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-barcode-svg.svg) | Amazon Item Labels Customize stickers and labels with expiration dates and more |
| --- | --- |

](https://www.ecomengine.com/restockpro#stickers)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/restockpro/demo)

[VIEW PRICING](https://www.ecomengine.com/pricing#restockpro)

#### SellerPulse Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-bell-svg.svg) | Operational FBA Analytics See detailed insights for FBA fees, proceeds, sales, and product cost |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/fba-analytics)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-box-svg.svg) | Buy Box Monitoring Find out when you win or lose the Buy Box, including when it's suppressed |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/buy-box)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-image-svg.svg) | Listing Changes Detect suppressed listings, hijacker activity, and content changes |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/listing-monitoring)

[| ![sellerpulse-analyze-returns](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-analyze-returns.svg)   | Analyze Returns Identify FBA return trends over time by ASIN, reason, and disposition |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/fba-returns)

[| ![sellerpulse-magnifying-chart-svg](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-magnifying-chart-svg.svg)   | FBA Inventory Insights Plan FBA inventory and avoid unnecessary fees |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/inventory-returns)

[| ![video-icn](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-video-svg.svg)   | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/demo)

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[Getting More Amazon Reviews 

](https://www.ecomengine.com/get-amazon-reviews)

[Understanding Amazon Feedback 

](https://www.ecomengine.com/amazon-feedback)

[Amazon Listing Guide 

](https://www.ecomengine.com/amazon-listing)

[Amazon Brand Registry 

](https://www.ecomengine.com/amazon-brand-registry)

[Making the Most of Amazon FBA 

](https://www.ecomengine.com/amazon-fba)

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FeedbackFive

Request Amazon Reviews  
and Feedback

](https://www.ecomengine.com/feedbackfive)

[![sellerpulse-menu-icon(teal)](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-pulse-svg.svg "sellerpulse-menu-icon(teal)")

SellerPulse

Get FBA Insights  
and Alerts

](https://www.ecomengine.com/sellerpulse)

[![RestockPro icon](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-arrow-svg.svg "RestockPro icon")

RestockPro

Simplify FBA  
Inventory Management

](https://www.ecomengine.com/restockpro)

#### FeedbackFive Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-envelop-svg.svg) | Review Automation Send automated review requests or customize your own message |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/automation)

| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-bells-svg.svg) | Review Monitoring Quickly identify review trends |
| --- | --- |

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-alert-svg.svg) | Listing Alerts Monitor your Amazon listings and reputation 24/7 |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/alerts)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-analytics-svg.svg) | Analytics & Reporting Analyze sales trends and brand performance |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/analytics)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-agency-svg.svg) | Agencies & Aggregators Get access to all features to help your clients grow with FeedbackFive |
| --- | --- |

](https://www.ecomengine.com/agency/feedbackfive)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/feedbackfive/demo)

[VIEW PRICING](https://www.ecomengine.com/blog/amazon-review-checker#)

#### RestockPro Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-chart-svg.svg) | Forecasting Restock the right amount at the right time |
| --- | --- |

](https://www.ecomengine.com/restockpro/inventory-forecasting)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-truck-svg.svg) | Purchase Orders Manage suppliers and inventory with ease |
| --- | --- |

](https://www.ecomengine.com/restockpro/shipments)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-box-svg.svg) | Manage FBA Profits Get the details you need to make fast restocking decisions |
| --- | --- |

](https://www.ecomengine.com/restockpro/fba-profit)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-kit-svg.svg) | Kitting Create kits or bundles from local inventory |
| --- | --- |

](https://www.ecomengine.com/restockpro/fba-kitting)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-barcode-svg.svg) | Amazon Item Labels Customize stickers and labels with expiration dates and more |
| --- | --- |

](https://www.ecomengine.com/restockpro#stickers)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/restockpro/demo)

[VIEW PRICING](https://www.ecomengine.com/blog/amazon-review-checker#)

#### SellerPulse Features

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-bell-svg.svg) | Operational FBA Analytics See detailed insights for FBA fees, proceeds, sales, and product cost |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/fba-analytics)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-box-svg.svg) | Buy Box Monitoring Find out when you win or lose the Buy Box, including when it's suppressed |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/buy-box)

[| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-image-svg.svg) | Listing Changes Detect suppressed listings, hijacker activity, and content changes |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/listing-monitoring)

[| ![sellerpulse-analyze-returns](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-analyze-returns.svg)   | Analyze Returns Identify FBA return trends over time by ASIN, reason, and disposition |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/fba-returns)

[| ![sellerpulse-magnifying-chart-svg](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-magnifying-chart-svg.svg)   | FBA Inventory Insights Plan FBA inventory and avoid unnecessary fees |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/inventory-returns)

[| ![video-icn](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-video-svg.svg)   | See How It Works Watch a short recording to learn more |
| --- | --- |

](https://www.ecomengine.com/sellerpulse/demo)

[VIEW PRICING](https://www.ecomengine.com/pricing)

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[**

Case Studies 

](https://www.ecomengine.com/case-studies)

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](https://www.ecomengine.com/webinars)

[**

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](https://www.ecomengine.com/tools)

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](https://www.ecomengine.com/help)

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](https://www.ecomengine.com/blog)

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](https://www.ecomengine.com/agency/feedbackfive)

[**

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](https://www.ecomengine.com/amazon-seller-news)

[**

Seller Tutorials 

](https://www.ecomengine.com/sell-on-amazon)

[**

Partners 

](https://www.ecomengine.com/partners)

Guides

[Getting More Amazon Reviews 

](https://www.ecomengine.com/get-amazon-reviews)

[Understanding Amazon Feedback 

](https://www.ecomengine.com/amazon-feedback)

[Amazon Listing Guide 

](https://www.ecomengine.com/amazon-listing)

[Amazon Brand Registry 

](https://www.ecomengine.com/amazon-brand-registry)

[Making the Most of Amazon FBA 

](https://www.ecomengine.com/amazon-fba)

Social

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# How an Amazon Review Checker Saves Your Time and Reputation

[![Becky Trowbridge](https://www.ecomengine.com/hubfs/images/headshots/internal/becky-trowbridge-headshot.jpg)](https://www.ecomengine.com/blog/author/becky-trowbridge)

 By [Becky Trowbridge](https://www.ecomengine.com/blog/author/becky-trowbridge)

Amazon reviews are vital to the continued success of your business. Recent and relevant customer ratings help your product stand out from the competition. Customers rely on reviews to understand whether your product will meet their needs. To top it off, you need reviews to help increase or maintain your product's Amazon ranking.

Unfortunately, fake reviews can be a real problem for Amazon sellers. Having an Amazon review checker in place to continuously monitor your reviews can help you more effectively handle suspicious reviews and negative ratings. And with the right system, you can even identify review trends, take notes to monitor changes, and see what customers love about your product.

Let's explore how to use an Amazon review checker and how this tool can help you operate your business more effectively.

## How to Spot Fake Reviews

Many Amazon sellers are concerned about fake reviews. Reviews are unfortunately a common target for manipulation and scams. Amazon continues to enforce existing review policies and introduce features to help sellers combat fake reviews, but the battle wages on.

Fake or fraudulent reviews can create a negative experience for Amazon customers, who rely on reviews to make informed decisions when selecting products. Inaccurate reviews also create complications for you as an Amazon seller. That’s why we recommend using an Amazon review checker such as [FeedbackFive](https://www.ecomengine.com/feedbackfive) to identify any abnormalities that may be cause for concern.

Here’s what to look for:

## Identifying Fake Amazon Reviews

- Look for patterns. Have you noticed a sudden influx of suspect reviews? Does the language in each review seem too similar?
- Are you seeing reviews that don’t provide much information about your product?
- Do the reviews seem to be about a different product entirely?
- When you click on the reviewer's name to check their other reviews, does it look like a legitimate account?
- Were several suspect reviews posted around the same time?
- Can you trace the review source to a competitor?

Fake review networks exist to generate both positive and negative reviews. Some black hat sellers have actually targeted their competitors with suspicious positive reviews or [helpful votes](https://www.ecomengine.com/blog/amazon-helpful-votes) in the hopes that Amazon would suspend the competitor accounts.

What should you do if you start to suspect [fake reviews](https://www.ecomengine.com/blog/fake-amazon-reviews) on your listings? You can [report fraudulent reviews](https://www.ecomengine.com/blog/report-fake-amazon-reviews) to Amazon or try contacting Amazon Seller Performance. In some cases, you may need to [call in an expert](https://www.ecommercechris.com/) to resolve the issue.

## Amazon One-Tap Ratings

As you monitor your reviews, you may notice that some are simply star ratings without text. Amazon introduced [one-tap ratings](https://www.ecomengine.com/blog/amazon-ratings) in 2019. This feature allows buyers to leave reviews with the mere click of a button, no text required. The shopper simply clicks on their preferred review star rating, from one star to five stars. This is only available for Amazon verified purchases.

Verified purchase reviews have more weight in Amazon's algorithm since they are for products that were purchased on Amazon without a significant discount.

![Example of an Amazon one-tap review request](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/amazon/amazon-one-tap-review-request.jpg?width=788&name=amazon-one-tap-review-request.jpg)

While the one-tap rating system increases the chances that sellers will receive reviews, it doesn’t provide much context for the seller. Here's an example of how a one-tap review appears on a product listing:

![Example of a single one-tap review on a product listing with no comments](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/amazon/amazon-customer-rating.jpg?width=782&name=amazon-customer-rating.jpg)

If a buyer leaves you a one-star review with no comment, it’s unclear why they had a negative experience with your product. Many brands and sellers rely on product reviews to provide information about how their products are being received by consumers and to gather ideas for continuing to improve their offerings. Written reviews also tend to include keywords from your listing, which can help improve your rank on Amazon.

The one-tap system certainly makes it easy for busy buyers to leave ratings. The feature was introduced as part of an effort to curb fake reviews. It may not completely eradicate false ratings, but it might just encourage customers to provide a rating for your product.

## Use an Automated Amazon Review Checker

Monitoring your Amazon reviews can quickly become a tedious task, particularly if you have hundreds of product listings. You can save time by using an automated Amazon review checker to monitor your ASINs.

FeedbackFive by eComEngine is designed to save you time while providing you with the review data you need most. See detailed analytics by ASIN or your entire catalog to quickly identify trends, check on your top-rated products, and much more.

![Product review analytics page in FeedbackFive](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/feedbackfive/product-reviews.png?width=800&name=product-reviews.png)

All FeedbackFive plans allow you to monitor at least two ASINs for free, with additional ASIN tracking available. You can even see one-tap ratings for your products in addition to written reviews. Get text or email alerts for new reviews or negative reviews only.

You cannot contact a buyer to offer a replacement/refund or ask for more information about the poor product experience unless you are enrolled in Amazon's Brand Registry. A feature released in June 2021 [allows brand registered sellers](https://www.ecomengine.com/blog/amazon-negative-reviews) to send templated emails to buyers who leave 1-3 star reviews. The messages are sent with Buyer-Seller Messaging and cannot be edited. You can use FeedbackFive's negative review alerts in conjunction with this feature.

If the buyer chooses to contact you, they can explain the issue by selecting the “Returns and Refunds Policy” from the dropdown menu.

![Amazon contact seller form with option to add attachment and write message up to 4,000 characters](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/amazon/amazon-contact-seller-form.jpg?width=794&name=amazon-contact-seller-form.jpg)

Then, the buyer has the option to write up to 4,000 characters detailing the problem. They can also attach an image of the product.

In the event that a seller contacts you, remember to respond quickly and professionally. Response time is considered in your seller health metrics. Responding within a reasonable time frame is also just good business!

While **you cannot ever ask a buyer to change or remove a review on Amazon**, you can do your best to provide a positive customer experience. Don’t do so with the expectation that the buyer will provide an updated review—just be pleasantly surprised if it happens!

## How to Use an Amazon Review Checker

1. Decide which ASINs you want to monitor and add them to the review checker.
2. Sign up for alerts for new reviews.
3. Regularly evaluate your reviews to identify trends and spot any suspicious review activity.

Using FeedbackFive as your Amazon review checker is a great way to save time while monitoring your ratings for anything that looks suspicious. You can also send review requests to help increase your overall reviews to counteract any sub-par ratings.

## Managing Negative Reviews

Most of your reviews should be fairly positive since you have a great product, but it’s normal to have the occasional negative review. Getting a lot of negative reviews is a red flag signifying a major issue. That could be anything from an underwhelming product to fraudulent reviews, so the action you take will be determined by the problem. A regular Amazon review check will help you uncover the problem! Read your reviews carefully to understand any patterns.

![Product reviews in FeedbackFive](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/feedbackfive/product-reviews-reviews.png?width=1200&name=product-reviews-reviews.png)

You can also drill down to the ASIN level in FeedbackFive to see ratings for your product over time. This can help you quickly understand if there is a new issue (perhaps a commingled inventory mixup?) or if your product simply isn’t meeting customer expectations. 

If the product is falling short, you may need to speak with your supplier or revisit your listing materials to ensure that you aren’t overpromising and underdelivering. Always strive to do the opposite!

[![Product review monitoring screenshot and FeedbackFive logo with text, "Trusted by tens of thousands of Amazon sellers"](https://no-cache.hubspot.com/cta/default/5147382/f95ac93c-b441-407e-a61d-33dd45d3dc3e.png)](https://cta-redirect.hubspot.com/cta/redirect/5147382/f95ac93c-b441-407e-a61d-33dd45d3dc3e)

![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png)

![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png)

Originally published on May 20, 2020, updated October 4, 2023

This post is accurate as of the date of publication. Some features and information may have changed due to product updates or Amazon policy changes.

## You May Also Like

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[![ Illustration of a five-star rating bar, review cards, a magnifying glass, a trust badge, a chat bubble, and an upward arrow, with text "Customer Perception Strategy"](https://www.ecomengine.com/hubfs/images/featured/blog/customer-perception-strategy.png) ](https://www.ecomengine.com/blog/amazon-review-strategy-customer-trust-signals)

### [Customer Perception Strategy: Reviews, Q&A, and the Trust Signals Most Sellers Ignore](https://www.ecomengine.com/blog/amazon-review-strategy-customer-trust-signals)

 May 26, 2026 |

[![Illustration of five-star rating, coins, and an upward arrow with a discount icon, representing increased profit from reviews, with text “Turn Reviews Into Margin”](https://www.ecomengine.com/hubfs/images/featured/blog/turn-reviews-into-margin.png) ](https://www.ecomengine.com/blog/reviews-reduce-discount-dependence)

### [Turn Reviews Into Margin: How Social Proof Reduces Discount Dependence](https://www.ecomengine.com/blog/reviews-reduce-discount-dependence)

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  "description" : "Spot fake reviews and manage your seller reputation more effectively by using an Amazon review checker.",
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