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Take Back Your Day

Build your business
Amazon email automation gets the results you need without the time commitment. Whether you use the Amazon Request a Review message or Buyer-Seller Messaging, setting up your account is fast and easy.

Streamline Amazon reputation management
Email or text alerts allow you to prioritize buyers who need additional assistance without constantly refreshing Amazon to see new seller feedback and reviews.

Email campaign rules in FeedbackFive
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Stay Compliant Without the Guesswork

Policies change, and so does FeedbackFive®. We’re here to help you get more reviews without violating Amazon’s guidelines. You can get started by scheduling Amazon email automation for the Request a Review message in seconds. If you prefer a custom approach, our dedicated Customer Success team is here to help, from offering advice on effective Buyer-Seller Messaging requests to answering questions about Amazon policies.
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Taking advantage of the flexible filtering and scheduling settings, guided by best-practices recommendations, we were able to start using the new Request a Review features far more quickly and more efficiently than otherwise possible. This level of quick action and seasoned expertise has been demonstrated year after year by the FeedbackFive team, in turn helping us to stay focused on offering exceptional products and services to our customers.
-TekFX

Build the Right Plan for Your Business

How many requests will you send per month?

1,500

How many products do you want to monitor for reviews?

5

$
per month

Send up to Requests - $
Track up to ASINs - $

Free Trial. 100% Amazon Compliant.
Compare All Features and Plans
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Lite Basic Pro Enterprise
Lite Basic Pro Enterprise
Email Management
Monthly emails included 50 250 1500 8,000 - 1,000,000+
# of Email Campaigns 3 3 10 Unlimited
Send feedback and review request emails via Buyer-Seller Messaging
Automate official Amazon Request a Review messages
Manually exclude orders from solicitation
Basic timing capabilities (time of day, days after order, etc.)
Advanced timing capabilities (days after delivery)
Auto-exclusions (Late Orders, Refunded Orders, Out of Country)
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Email overage fees (price per email, over plan limit) N/A N/A $0.0075 as low as $0.0009 ($0.0075 - 0.0009)
Feedback
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Reputation management dashboard
Feedback analytics over 7, 30, and 90 days
Export feedback to .CSV file
Feedback alerts by email and text
Automated workflow for resolving feedback issues
Product Reviews
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Monitor your own ASINs
Monitor competitor ASINs
Free ASINs included with plan 2 2 5 10
Track up to 10,000 ASINs
Review analytics over 7, 30, and 90 days
Export feedback to .CSV file
Review alerts by email and text
Email Content
Pre-built Amazon TOS compliant email templates for feedback and review requests
Professionally translated default email templates
Advanced HTML editor
Feedback removal request email template
Customize with your logo
Targeted links for buyers to leave feedback or reviews
Insert product specific content
Include attachments such as PDF files
Customizable CTA buttons
Administrative
Daily email summary of your feedback and review activity
Complete history of FeedbackFive activity for each order
Manage multiple stores
Unlimited users
Support
In-app onboarding
Self-Service Help Center
Email
Chat
Phone
Personal kick-start session with an account advisor
One-on-one account optimization calls