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Get more reviews in less time
while complying with Amazon policies.
Build your business
Amazon email automation gets the results you need without the time commitment. Whether you use the Amazon Request a Review message or Buyer-Seller Messaging, setting up your account is fast and easy.
Streamline Amazon reputation management
Email or text alerts allow you to prioritize buyers who need additional assistance without constantly refreshing Amazon to see new seller feedback and reviews.
Taking advantage of the flexible filtering and scheduling settings, guided by best-practices recommendations, we were able to start using the new Request a Review features far more quickly and more efficiently than otherwise possible. This level of quick action and seasoned expertise has been demonstrated year after year by the FeedbackFive team, in turn helping us to stay focused on offering exceptional products and services to our customers.
-TekFX
How many requests will you send per month?
1,500
How many products do you want to monitor for reviews?
5
Send up to Requests - $
Track up to ASINs - $
| Lite | Basic | Pro | Enterprise | |
|---|---|---|---|---|
| Email Management | ||||
| Monthly emails included | 50 | 250 | 1500 | 8,000 - 1,000,000+ |
| # of Email Campaigns | 3 | 3 | 10 | Unlimited |
| Send feedback and review request emails via Buyer-Seller Messaging | ||||
| Automate official Amazon Request a Review messages | ||||
| Manually exclude orders from solicitation | ||||
| Basic timing capabilities (time of day, days after order, etc.) | ||||
| Advanced timing capabilities (days after delivery) | ||||
| Auto-exclusions (Late Orders, Refunded Orders, Out of Country) | ||||
| Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) | ||||
| Email overage fees (price per email, over plan limit) | N/A | N/A | $0.0075 | as low as $0.0009 ($0.0075 - 0.0009) |
| Feedback | ||||
| Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr. | ||||
| Reputation management dashboard | ||||
| Feedback analytics over 7, 30, and 90 days | ||||
| Export feedback to .CSV file | ||||
| Feedback alerts by email and text | ||||
| Automated workflow for resolving feedback issues | ||||
| Product Reviews | ||||
| Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr. | ||||
| Monitor your own ASINs | ||||
| Monitor competitor ASINs | ||||
| Free ASINs included with plan | 2 | 2 | 5 | 10 |
| Track up to 10,000 ASINs | ||||
| Review analytics over 7, 30, and 90 days | ||||
| Export feedback to .CSV file | ||||
| Review alerts by email and text | ||||
| Email Content | ||||
| Pre-built Amazon TOS compliant email templates for feedback and review requests | ||||
| Professionally translated default email templates | ||||
| Advanced HTML editor | ||||
| Feedback removal request email template | ||||
| Customize with your logo | ||||
| Targeted links for buyers to leave feedback or reviews | ||||
| Insert product specific content | ||||
| Include attachments such as PDF files | ||||
| Customizable CTA buttons | ||||
| Administrative | ||||
| Daily email summary of your feedback and review activity | ||||
| Complete history of FeedbackFive activity for each order | ||||
| Manage multiple stores | ||||
| Unlimited users | ||||
| Support | ||||
| In-app onboarding | ||||
| Self-Service Help Center | ||||
| Chat | ||||
| Phone | ||||
| Personal kick-start session with an account advisor | ||||
| One-on-one account optimization calls |
We Are Virtual!
But you can still send us mail:
9702 Gayton Road, Suite 230
Richmond, VA 23238
Call us: 800-757-6840
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