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Campaign analytics for written reviews in FeedbackFive

Email campaign analytics graph showing total ratings in FeedbackFive

Quickly View Your Results

Drill down by ASIN
See emails sent, orders received, ratings generated, and more at the product level. Within seconds, find out how many Amazon feedbacks, one-tap ratings, and reviews you’ve received while using FeedbackFive®.

Test your requests
Which email template gets the most reviews for your products? You'll see the total ratings generated by each of your FeedbackFive campaigns at a glance so you know which messages are getting results.

90-day Amazon review analytics for a product in FeedbackFive

Amazon Review Analytics and Monitoring

Get analytical
Amazon review analytics provide even more insights for each of your ASINs. Colorful graphs show exactly how your review ratings are distributed across the five-star system. The average review rating over time helps you identify trends.

Review monitoring
You can monitor, sort, filter, and even download product review data for your own ASINs, competitor ASINs, or items you’re considering stocking. Easily identify what buyers love about top performing products and see what’s not working for other items.

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Seller Feedback, Reviews, Ratings, and More

Get a historical view of your positive seller feedback percentage. Compare ratings received to order volume and email sent. Filter by date range, ASIN, average rating, and other details to identify trends and inform future business decisions.
Andrew Gardner

I was sad when some of the old FeedbackFive analytics went away because of changes in Amazon's email rules, but the new Analytics page (under Emails) that just came out more than makes up for it! If you haven't checked it out yet, you should. My favorite feature is the ability to see the total number of product review ratings for all or individual products in graph format over whatever time period you want to look at.

It's pretty gratifying to see those ratings climb, and it definitely confirms for me the wisdom of my investment in FeedbackFive. I'm getting almost 5 times the product review ratings that I was getting when I was manually requesting reviews from my customers, without all that work!
-Andrew Gardner

Build the Right Plan for Your Business

How many requests will you send per month?

1,500

How many products do you want to monitor for reviews?

5

$
per month

Send up to Requests - $
Track up to ASINs - $

Free Trial. 100% Amazon Compliant.
Compare All Features and Plans
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Lite Basic Pro Enterprise
Lite Basic Pro Enterprise
Email Management
Monthly emails included 50 250 1500 8,000 - 1,000,000+
# of Email Campaigns 3 3 10 Unlimited
Send feedback and review request emails via Buyer-Seller Messaging
Automate official Amazon Request a Review messages
Manually exclude orders from solicitation
Basic timing capabilities (time of day, days after order, etc.)
Advanced timing capabilities (days after delivery)
Auto-exclusions (Late Orders, Refunded Orders, Out of Country)
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Email overage fees (price per email, over plan limit) N/A N/A $0.0075 as low as $0.0009 ($0.0075 - 0.0009)
Feedback
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Reputation management dashboard
Feedback analytics over 7, 30, and 90 days
Export feedback to .CSV file
Feedback alerts by email and text
Automated workflow for resolving feedback issues
Product Reviews
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Monitor your own ASINs
Monitor competitor ASINs
Free ASINs included with plan 2 2 5 10
Track up to 10,000 ASINs
Review analytics over 7, 30, and 90 days
Export feedback to .CSV file
Review alerts by email and text
Email Content
Pre-built Amazon TOS compliant email templates for feedback and review requests
Professionally translated default email templates
Advanced HTML editor
Feedback removal request email template
Customize with your logo
Targeted links for buyers to leave feedback or reviews
Insert product specific content
Include attachments such as PDF files
Customizable CTA buttons
Administrative
Daily email summary of your feedback and review activity
Complete history of FeedbackFive activity for each order
Manage multiple stores
Unlimited users
Support
In-app onboarding
Self-Service Help Center
Email
Chat
Phone
Personal kick-start session with an account advisor
One-on-one account optimization calls