Automate the Request a Review message or create custom email requests for your products. FeedbackFive pricing is based on the number of orders your Amazon store processes each month. Sign up for one seller plan and share email requests across multiple international stores.
Get email analytics, Amazon rating alerts, and review monitoring and analytics. All plans include all features and review monitoring on 50 ASINs. Upgrade at any time to monitor more ASINs.
Request a free software demo and see how eComEngine makes selling on Amazon simpler.
View Campaign Performance
Drill down by ASIN See emails sent, orders received, ratings generated, and more at the product level. Within seconds, find out how many Amazon ratings you’ve received while using FeedbackFive.
Test your requests Which email template gets the most reviews for your products? You'll see the total ratings generated by each of your FeedbackFive campaigns at a glance so you know which messages are getting results.
Amazon Review Analytics and Monitoring
Get analytical Amazon review analytics provide even more insights for each of your ASINs. You can easily see your top-reviewed products and identify review trends to understand how your products are perceived by customers.
Review monitoring You can monitor, sort, filter, and even download product review data for your own ASINs, competitor ASINs, or items you’re considering stocking. Easily identify what buyers love about top-performing products and see what’s not working for other items.
View Sales and Order Data
Orders overview FeedbackFive automatically tracks your sales and units sold as well as refunded orders, multi-unit orders, and multi-product orders. Sort and filter the orders data to see how your Amazon ratings impact your sales volume over time. Export and download orders to a CSV for further analysis.
Repeat buyers and refund rate Get an overview of how repeat buyers affect your sales and quickly see the refund rate for each of your products.
Access All Features With Any Plan
Amazon Messaging
Automate Amazon Request a Review message
Customizable email templates
Configurable email campaign rules and timing
Email auto-exclusions
Support and Training
Live onboarding and account review
Chat, email, and phone support
Detailed help center
Support in English and Chinese
Reputation Monitoring and Alerts
Seller feedback and product review alerts
Listing suppression, status change, and hijacker alerts (New)
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