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Get Amazon listing alerts so you can act immediately. Receive instant alerts about hijackers, suppression, alterations, and other threats for swift issue resolution with SellerPulse™.
Monitor all of your ASINs 24/7 with plans starting at less than $1/day. Start a 14-day trial.
Don't lose sales
Get email alerts when your listing status changes to search suppressed, inactive, deleted, or active. You can also get notified of changes to your listing content and when a product is flagged as adult. Take action right away to stop losing sales!
Buy Box status alerts
Learn when you win or lose the Buy Box, which can drastically impact your sales volume. Our lost Buy Box alert also lets you know when the Buy Box is suppressed, which could be a result of product pricing on other platforms.
Get notified of suspicious activity
A new seller on your listing may signal that the listing has been hijacked. Monitoring the number of offers for your private-label products can help you identify suspect sellers.
Automatically monitor your listings
Protect your listings and reputation by getting alerts when the number of offers changes for your listings. Receive recommended next steps and valuable information about the new seller that can assist with the investigation and strengthen a possible case with Amazon.
Get recommendations to resolve issues
SellerPulse provides Amazon listing alerts along with guidance for solving listing issues so you can move faster.
Streamline listing status management
Email alerts allow you to quickly identify issues such as brand name changes, search suppression, going out of stock, and more.
All SellerPulse plans include 24/7 ASIN monitoring and email alerts, recommended actions for listing issues, and live customer support.
Australia, Brazil, Canada, France, Germany, India, Italy, Mexico, Netherlands, Poland, Singapore, Spain, Sweden, Turkey, UAE, and the United Kingdom.
Getting started is fast and easy. Connect now and start protecting your Amazon listings right away.
There's no time to waste when it comes to protecting your Amazon listings. A drop in sales leads to less visibility for your product on Amazon. It can also negatively impact your budget, particularly if you need to get aggressive with your ad spending to try to regain traction.
SellerPulse makes Amazon product monitoring simple. Email alerts include details to help you resolve any issues right away so you can get back to selling your products!
"This tool has been especially useful for us to track our clients' listings and give us a quick, proactive way to check on SKUs that may have gone out of stock or were closed for any other reason. Anyone who manages more than 5 SKUs needs this tool to get a quick alert to fix issues, or at least be made aware of them, quickly."
-Talal Asad, President, Brand Together
Lite | Basic | Pro | Enterprise | |
---|---|---|---|---|
Email Management | ||||
Monthly emails included | 50 | 250 | 1500 | 8,000 - 1,000,000+ |
# of Email Campaigns | 3 | 3 | 10 | Unlimited |
Send feedback and review request emails via Buyer-Seller Messaging | ||||
Automate official Amazon Request a Review messages | ||||
Manually exclude orders from solicitation | ||||
Basic timing capabilities (time of day, days after order, etc.) | ||||
Advanced timing capabilities (days after delivery) | ||||
Auto-exclusions (Late Orders, Refunded Orders, Out of Country) | ||||
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) | ||||
Email overage fees (price per email, over plan limit) | N/A | N/A | $0.0075 | as low as $0.0009 ($0.0075 - 0.0009) |
Feedback | ||||
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr. | ||||
Reputation management dashboard | ||||
Feedback analytics over 7, 30, and 90 days | ||||
Export feedback to .CSV file | ||||
Feedback alerts by email and text | ||||
Automated workflow for resolving feedback issues | ||||
Product Reviews | ||||
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr. | ||||
Monitor your own ASINs | ||||
Monitor competitor ASINs | ||||
Free ASINs included with plan | 2 | 2 | 5 | 10 |
Track up to 10,000 ASINs | ||||
Review analytics over 7, 30, and 90 days | ||||
Export feedback to .CSV file | ||||
Review alerts by email and text | ||||
Email Content | ||||
Pre-built Amazon TOS compliant email templates for feedback and review requests | ||||
Professionally translated default email templates | ||||
Advanced HTML editor | ||||
Feedback removal request email template | ||||
Customize with your logo | ||||
Targeted links for buyers to leave feedback or reviews | ||||
Insert product specific content | ||||
Include attachments such as PDF files | ||||
Customizable CTA buttons | ||||
Administrative | ||||
Daily email summary of your feedback and review activity | ||||
Complete history of FeedbackFive activity for each order | ||||
Manage multiple stores | ||||
Unlimited users | ||||
Support | ||||
In-app onboarding | ||||
Self-Service Help Center | ||||
Chat | ||||
Phone | ||||
Personal kick-start session with an account advisor | ||||
One-on-one account optimization calls |
Search suppression means your listing is not visible in customer search, so shoppers can't find it. Search suppression can quickly lead to lost sales.
Amazon doesn't send notifications for search-suppressed listings, but SellerPulse does. You'll receive an alert when your listing is suppressed so you can log into Seller Central and resolve the issue as soon as possible.
More than 80% of Amazon sales are made through the Buy Box, sometimes also called the Featured Offer. Losing the Buy Box typically results in lost sales. You can also be Buy Box suppressed if your product is offered at a lower price on another eCommerce platform. SellerPulse notifies you when this happens with Buy Box monitoring features.
How does Amazon notify you of suspicious activity? You may see alerts in your Seller Central dashboard for certain activities, but you need to be extremely vigilant. Amazon listing monitoring alerts can help you become aware of listing issues faster. Be prepared to investigate the possible hijacker(s) and collect information so you can send a cease and desist letter and report them to Amazon.
Review monitoring can be added to your SellerPulse plan for as little as an additional $10.00 more, covering up to 50 ASINs.
You can export the events detected by SellerPulse within the last 7 days in CSV format.
Listing content changes can signal possible hijacker activity on your listing. They can also alert you to unauthorized sellers. An automatic Amazon listing change tracker can notify you of any changes to your listing.
Listings are flagged as 'Adult' on Amazon when they contain words linked to adult content, affecting their search result visibility. However, this process can sometimes misclassify products and be exploited by hijackers to harm top-selling items. SellerPulse includes an alert to let you know when your listing is classified as adult.
Absolutely! Combine the brand protection power of SellerPulse with FeedbackFive's review automation and management features and save. See pricing details here.
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