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Listing alerts available in FeedbackFive and SellerPulse by eComEngine

 

Get Amazon Product Review Alerts

Provide a better customer experience
Email or text alerts notify your team when you receive a new Amazon review or feedback rating. Brand-registered sellers can use Amazon templates to offer a refund or request more information when a customer leaves a negative review. Negative feedback alerts enable you to be proactive by providing customer support to address and resolve issues promptly.

FeedbackFive daily review alert email

Monitor Amazon Listings 24/7

Resolve issues right away
Stay informed with instant alerts for critical changes, including Buy Box status, search suppression, listing content updates (titles, bullets, images), brand name changes, listing status changes (active, inactive, deleted), low-inventory-level fees, FBA stockouts, product dimensions, adult flags, and offer counts. Take action before issues impact your sales.

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Get Alerts on Your Schedule

Choose the timing that works for you
Feedback and review alerts allow you to prioritize buyers who need additional assistance. Listing alerts include recommended actions to help you resolve issues to ensure customers can purchase your products. You have control over when and how you receive these Amazon alerts from FeedbackFive.

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Try FeedbackFive
Free Trial. Access All Features with Any Plan.
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See Your Reviews in One Place

Product reviews in FeedbackFive

It isn’t easy to see when you receive new reviews on Amazon. If you have several ASINs, looking for recent reviews can be time-consuming.

Instead of constantly checking Amazon to see if you have any new reviews, you can focus your time elsewhere knowing that FeedbackFive will notify you whenever you receive a review. Not only that, you can log in at any time to see all of your ratings, order volume, and more. You can also sort and filter your feedback and review data or download it to CSV for additional analysis.

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I get these wonderful notices from FeedbackFive that are text messages or emails about our reviews. I look right away and I see what they've written and it's really wonderful in helping me with my business.

-Rick, Sweater Chalet

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Feedback & Reviews

Starting at
$34/mo

FeedbackFive Pricing

Automate the Request a Review message or create custom email requests for your products. FeedbackFive pricing is based on the number of orders your Amazon store processes each month. Sign up for one seller plan and share email requests across multiple international stores.

Get email analytics, Amazon alerts, and review analytics. All plans include all features and review monitoring on 50 ASINs. Upgrade at any time to monitor more ASINs.

Access All Features With Any Plan

Amazon Messaging

  • Amazon-compliant review automation
  • Customizable email templates
  • Set campaign rules and timing
  • Exclude refunded orders

Support and Training

  • Onboarding and account reviews
  • Chat, email, and phone support
  • Detailed help center

Reputation Monitoring

  • NEW 24/7 Amazon listing alerts
  • Feedback and review alerts
  • Reporting and analytics
  • Sales and orders data
  • Feedback resolution workflow

Account Management

  • Unlimited users
  • Connect up to 17 Amazon marketplaces
  • Agency plans available
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