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FeedbackFive provides guidance on how to solve listing issues alongside the alerts to help you move faster.
Get notified of suspicious activity
A new seller on your listing may signal that the listing has been hijacked. Monitoring the number of offers for your private-label products can help you identify suspect sellers.
Automatically monitor your listings
Protect your listings and reputation by getting alerts from FeedbackFive when the number of offers changes for your listings. Receive recommended next steps and valuable information about the new seller that can assist with the investigation and strengthen a possible case with Amazon.
Respond to customers
Email or text alerts notify your team when a customer is unhappy. If you are enrolled in Brand Registry, you can use Amazon templates to offer a refund or request more information when a customer leaves a negative review.
Get alerts on your schedule
Email or text alerts for negative reviews and feedback allow you to prioritize buyers who need additional assistance. You have control over when and how you receive Amazon rating alerts.
It isn’t easy to see when you receive new reviews on Amazon. If you have several ASINs, looking for recent reviews can be time-consuming.
Instead of constantly checking Amazon to see if you have any new reviews, you can focus your time elsewhere knowing that FeedbackFive will notify you whenever you receive a review. Not only that, you can log in at any time to see all of your ratings, order volume, and more. You can also sort and filter your feedback and review data or download it to CSV for additional analysis.
I get these wonderful notices from FeedbackFive that are text messages or emails about our reviews. I look right away and I see what they've written and it's really wonderful in helping me with my business.
-Rick, Sweater Chalet
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