Grow Internationally with Professionally Translated Emails
by Becky Trowbridge, on November 21, 2017
Selling your products in international Amazon marketplaces can drastically increase your sales. After all, listing your items in other locations allows you to reach a wider audience – and perhaps even one that has little competition for your product.
In this post, we’ll explore how FeedbackFive can help you build and manage your Amazon seller reputation in international marketplaces.
Professionally Translated Email Templates
You know that contacting someone to request seller feedback or a product review in their native language may increase the odds of you receiving a rating. But if you’re like most of us, chances are good that your foreign language skills from high school or college have gotten a little rusty.
Luckily, your FeedbackFive account is here to help!
When you connect MWS credentials for an account in the French, German, Italian, Mexican or Spanish marketplaces, you will immediately have access to professionally-translated default email templates in the respective country’s language:
- Seller Feedback Request
- Product Review Request
These professionally translated email templates are available at all plan levels.
Images Speak Every Language
Including product images is a terrific way to connect with buyers, regardless of location or preferred language. Images and professionally translated templates work together to communicate to your customers, no matter how many years it's been since you took a French class. Automatically add your images with intuitive shortcut tags in the FeedbackFive Email Templates Wizard or Advanced Editor.
Some individuals purchase lots of items from their home Amazon marketplace each month. By including an image of the product in your product review request message, you can help buyers recall exactly what they purchased from you. You can even use a FeedbackFive shortcut tag to link the image to the product review page on the Amazon site.
What Doesn’t Translate?
If you begin selling items in a new marketplace, it doesn’t matter how many ratings you’ve received in your original marketplace. You will need to start from scratch when it comes to collecting seller feedback and product reviews in the new marketplace. Creating email campaigns in FeedbackFive can help you gather ratings around the world.
Here’s what eCommerce consultant (and former Amazonian) Carina McLeod had to say on the subject:
If you are a longstanding 5-star seller on one particular Amazon marketplace and then start selling on an Amazon marketplace in another country, you will be considered a new seller and have to build up your seller feedback from zero. This can be tough at the initial stage when you are gaining customer trust and competing with other sellers in a completely new marketplace. Although one advantage you do have is experience of what it took to make you a 5-star seller in your first marketplace.”
Don't Get Lost in Translation
FeedbackFive natively supports Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.in, Amazon.it, Amazon.mx and Amazon.es. Not only that, our software provides reputation management solutions for Amazon sellers in more than 100 countries globally.