Amazon Australia Shipping Changes
by Becky Trowbridge, on June 29, 2018
Changes are coming for third-party merchants who currently sell to Australia through any Amazon marketplace other than Amazon.com.au.
As of July 1, 2018, Australia will charge a Goods and Services Tax (GST) on Low-Value Imported Goods (LVIGs), which are items with a customs value of $1,000 AUD or below. On the same date, third-party sellers on any Amazon marketplace apart from Amazon.com.au will no longer be able to sell or ship products to an Australian address. This change applies to seller-fulfilled items as well as items fulfilled through Amazon.
If you are not currently selling products through Amazon.com.au and wish to be able to continue to sell items to Australian buyers, you can set up an additional selling account for the Australian marketplace. If you are set up to sell through Amazon.com.au and you make a sale that is shipped from outside Australia that qualifies as a LVIG, Amazon will automatically calculate, collect, and remit a 10% GST (one-eleventh of the sales price and delivery cost you set in Seller Central) to the Australian Tax Office (ATO). Be sure to set your prices and delivery cost to account for the GST. If you have specific questions about how the GST applies to Amazon.com.au merchants, click here for Amazon’s detailed FAQ page on the topic.
Managing Your Australian Seller Reputation
When you get started selling on a new marketplace, it's important to build your seller reputation. "Amazon seller feedback does not migrate over when you open up a new account in another country, even if you have a unified account. Seller feedback remains at the country level, and that is to ensure sellers are providing an excellent customer service at a national level where shipping times and customer expectations vary," wrote Carina McLeod, of Vendor Society and eCommerce Nurse, in this post about building your international seller reputation.
Did you know that FeedbackFive is available for Amazon's Australian marketplace? Requesting seller feedback and product reviews is easy with customizable email campaigns and flexible timing rules that allow you to set your messages to send at the best time of the day or week.