tour-header-background
Feedback and review management dashboard in FeedbackFive

The First Amazon Feedback Software

Trusted by tens of thousands of Amazon sellers in over 100 countries and across 17 Amazon marketplaces.

Seventeen flag icons that represent Amazon marketplaces supported by FeedbackFive

Reputation Management for Professional Sellers

We created FeedbackFive® to solve one simple problem: automating Amazon feedback requests.
Since 2009, we've been doing just that and a whole lot more.

Email campaign rules in FeedbackFive

Take Back Your Day

Build your business
Automated review requests get the results you need without the time commitment.

Streamline Amazon reputation management
Monitor ASINs to get review updates and identify trends without constantly checking your listings.
Discover Automation 

FeedbackFive email alert settings

Get Feedback and Review Alerts

Get email or text alerts for your Amazon feedback and reviews so you can take action quickly when needed. If a buyer is unhappy, you'll know right away.
More About Alerts

Email campaign analytics graph showing total ratings in FeedbackFive

See the Impact of Your Requests

See all of your Amazon reviews, feedbacks, and ratings in one place with detailed analytics. Quickly understand the impact that your FeedbackFive requests make with campaign-level details.

Filter and analyze feedback and reviews in the tool or with a CSV export to track trends over time.
Explore Analytics

tour-light-background

The FeedbackFive Difference

Your success matters to us
We know what a difference the right product review strategy can make for your business. We’re here to help you every step of the way, from deciding which template to use to making sure you understand how to get the most out of your FeedbackFive experience.
Get answers ASAP
You're busy, and we're here to make your life easier. Our highly responsive Customer Success team is available to answer any questions over live chat, phone, or email. You can also find detailed explanations of our features and tutorials for how to use them in our help center.
Andrew Gardner

It's pretty gratifying to see those ratings climb, and it definitely confirms for me the wisdom of my investment in FeedbackFive. I'm getting almost 5 times the product review ratings that I was getting when I was manually requesting reviews from my customers, without all that work!
-Andrew Gardner

FeedbackFive Pricing Plans

Lite
$0
per month
  • 50
    Monthly Emails
  • 1
    Store Included
  • 2
    Free ASIN Review Tracking

  • Limited Features
Basic
$9.99
per month
  • 250
    Monthly Emails
  • 1
    Store Included
  • 2
    Free ASIN Review Tracking

  • Limited Features
Pro
$29.99
per month
  • 1,500
    Monthly Emails
  • 2
    Stores Included
  • 5
    Free ASIN Review Tracking

  • All Features Included
Enterprise
$59.99
per month
  • 8,000
  • Monthly Emails
  • 5
    Stores Included
  • 10
    Free ASIN Review Tracking

  • All Features Included
Compare All Features and Plans
Hide
Lite Basic Pro Enterprise
Lite Basic Pro Enterprise
Email Management
Monthly emails included 50 250 1500 8,000 - 1,000,000+
# of Email Campaigns 3 3 10 Unlimited
Send feedback and review request emails via Buyer-Seller Messaging
Automate official Amazon Request a Review messages
Manually exclude orders from solicitation
Basic timing capabilities (time of day, days after order, etc.)
Advanced timing capabilities (days after delivery)
Auto-exclusions (Late Orders, Refunded Orders, Out of Country)
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Email overage fees (price per email, over plan limit) N/A N/A $0.0075 as low as $0.0009 ($0.0075 - 0.0009)
Feedback
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Reputation management dashboard
Feedback analytics over 7, 30, and 90 days
Export feedback to .CSV file
Feedback alerts by email and text
Automated workflow for resolving feedback issues
Product Reviews
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Monitor your own ASINs
Monitor competitor ASINs
Free ASINs included with plan 2 2 5 10
Track up to 10,000 ASINs
Review analytics over 7, 30, and 90 days
Export feedback to .CSV file
Review alerts by email and text
Email Content
Pre-built Amazon TOS compliant email templates for feedback and review requests
Professionally translated default email templates
Advanced HTML editor
Feedback removal request email template
Customize with your logo
Targeted links for buyers to leave feedback or reviews
Insert product specific content
Include attachments such as PDF files
Customizable CTA buttons
Administrative
Daily email summary of your feedback and review activity
Complete history of FeedbackFive activity for each order
Manage multiple stores
Unlimited users
Support
In-app onboarding
Self-Service Help Center
Email
Chat
Phone
Personal kick-start session with an account advisor
One-on-one account optimization calls

Free Trial. 100% Amazon Compliant.

tour-light-background

FAQs

What are you waiting for?

Get more reviews in less time while complying with Amazon policies.

Free Trial. 100% Amazon Compliant.