FeedbackFive logo with text, 'Seller feedback and product review alerting'

Amazon Review Notifications

Provide a better customer experience
Email or text alerts notify your team when you receive a new review. Brand-registered sellers can use Amazon templates to offer a refund or request more information when a customer leaves a negative review.

Illustration of an Amazon dashboard and a FeedbackFive mobile review alert on mobile

Amazon Feedback Notifications

Resolve issues right away
Get negative feedback alerts so you can take action right away. If there's a problem with your packaging, shipping, or service, you need to know so you can prevent the same problem from happening again.

Email alert settings in FeedbackFive

Get Alerts on Your Schedule

Choose the timing that works for you
Feedback and review alerts allow you to prioritize buyers who need additional assistance. You have control over when and how you receive Amazon rating alerts.

FeedbackFive daily review alert email
Try FeedbackFive
Free Trial. Access All Features with Any Plan.

See Your Reviews in One Place

Product reviews in FeedbackFive

It isn’t easy to see when you receive new reviews on Amazon. If you have several ASINs, looking for recent reviews can be time-consuming.

Instead of constantly checking Amazon to see if you have any new reviews, you can focus your time elsewhere knowing that FeedbackFive will notify you whenever you receive a review. Not only that, you can log in at any time to see all of your ratings, order volume, and more. You can also sort and filter your feedback and review data or download it to CSV for additional analysis.

Sweater Chalet logo

I get these wonderful notices from FeedbackFive that are text messages or emails about our reviews. I look right away and I see what they've written and it's really wonderful in helping me with my business.

-Rick, Sweater Chalet

Choose the FeedbackFive plan that's right for you.


Feedback & Reviews

Starting at
  • Request a Review Automation
  • Custom Email Requests
  • Email Analytics
  • Review Monitoring & Analytics
  • Feedback & Review Alerts
  • Unlimited International Marketplaces ?
Starting at
All FeedbackFive features PLUS:
  • Search Suppression Notifications
  • Hijacker and Adult Flag Alerts
  • Buy Box Alerts (Won, Lost/Suppressed)
  • Listing Status Changes
  • Title, Image, and Brand Name Changes

Access All Features With Any Plan

Amazon Messaging

  • Amazon-compliant review automation
  • Customizable email templates
  • Set campaign rules and timing
  • Exclude refunded orders

Support and Training

  • Onboarding and account reviews
  • Chat, email, and phone support
  • Detailed help center
  • Support in English and Chinese

Reputation Monitoring

  • Feedback and review alerts
  • Reporting and analytics
  • Sales and orders data
  • Feedback resolution workflow

Account Management

  • Unlimited users
  • Link one seller account per region
  • Connect up to 17 Amazon marketplaces
  • Agency plans available
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