Unlimited FeedbackFive Features

There’s no doubt that FeedbackFive is an incredible tool. All of our plans offer FBA sellers access to great features, such as feedback management, email templates, ready-to-go campaigns and our stellar self-service Help Center.

While this will certainly give you more control over your business, moving up to the Pro plan or higher will unlock even more potential!

Unlimited Users

As an Amazon seller, managing all of your day-to-day tasks can be overwhelming. One of the best skills you can master is learning to delegate responsibilities. Managing your Amazon seller reputation requires vigilance, so sharing the duties with others just makes sense.

A single user can access FeedbackFive’s fantastic features at any level, including Free, but the Basic, Pro, and Enterprise plans allow you to share access. With more than one set of eyes on the dashboard, you can assign one user to test subject lines, another to monitor seller feedback, and so on. Delegating makes you more efficient.

Manage Multiple Marketplaces with FeedbackFive

When you run more than one marketplace store, it can feel like all of your work is doubled. If you're still using FeedbackFive's free plan for multi-store management, you will need to log out and log back in to each of your marketplace accounts individually. It’s not the worst thing in the world, but these seconds and minutes sure do add up.

If you’ve been doing this a while, you will absolutely love the ability to easily toggle between each of your accounts with the Pro plan or higher. This can really streamline your feedback and billing management.

Alerts & Analytics

While we'd all prefer to avoid them, negative ratings can affect your account at any time. The longer they go unnoticed, the worse the situation can become. When you subscribe to the Pro plan or above, you can choose to receive alerts by text and/or email whenever you receive a negative rating.

You will also have the ability to view, search, filter, and export all of your feedback and reviews, giving you the opportunity to scan for patterns and address any common complaints. Email analytics help you monitor the impact of each of your campaigns have on the number of feedbacks and reviews received.

The FeedbackFive Campaign Analytics page drills down even more on this information, letting you know how many feedbacks, reviews, and ratings each campaign is responsible for. It’s a tangible way to see how a FeedbackFive solicitation campaign is performing.

Gather more great data with the Products Metrics Table, a centralized place where you can see the average star rating, total ratings, orders, emails, reviews, and feedback for each product that you’ve sent requests for.

Effective, Unlimited Campaigns

Personalizing your feedback or product review requests can improve open and response rates, resulting in a nice increase in feedback on your profile and product pages. FeedbackFive’s Pro plan and above give you the ability to create custom campaigns that include product-specific information, providing your customers with a tailored message.

Setting advanced rules and exclusions also allows users to avoid sending emails to those who received late orders, are repeat buyers, are located in a different country, or requested a refund. Subscribing to the Enterprise Plan adds even more value since it offers unlimited campaigns for maximum automation.

Feedback Solicitation Made Easy

It can be easy to underestimate the importance of feedback and reviews, but think about your own process as a shopper. Do you look for reviews before purchasing an item? Do you look for signs that a business is trustworthy before spending your hard-earned money? Most of us do, which is why it’s crucial that you have seller feedback and customer reviews showcasing the positive experiences buyers have had with your services and products.

FeedbackFive makes it easy and quick to request feedback and reviews. You’ll be able to create custom campaigns and automate the process so that you can focus on other aspects of your business.

Through FeedbackFive’s industry-leading features, you’ll be able to ask for feedback and reviews at the right time, every time. Take control of your Amazon reputation today.