Request seller feedback and product reviews automatically with customized FeedbackFive campaigns. Get alerts for negative/neutral feedback and reviews, see at-a-glance analytics and much more.
Keep track of all of the moving parts of your business with RestockPro. From kit building to creating custom shipping labels, this tool has everything you need to manage your inventory with ease.
Meet Our Solutions for Amazon Merchants
Software for Amazon Sellers
Most online merchants want to sell more products, minimize costs, reduce administrative redundancy and beat the competition. However, without the right tools, these goals are difficult to achieve. After all, there are only so many hours in the day. eComEngine is pleased to offer a wide variety of SaaS (software-as-a-service) tools designed to assist merchants achieve more goals. Our software automates processes such as feedback management and product pricing to help merchants grow revenue, increase profitability and become more efficient. Powerful tools, great customer service and solid engineering — that’s a strong combination. And it’s the eComEngine way. Let us help you drive your success.
Read Our Blog
In this guest post, Adam Rogers of Kayako shares tips for responding to negative product reviews.
Customers aren’t afraid to hold back when they haven’t been treated well. When an Amazon customer receives a product they’re not happy with, the place they can freely lash out their frustration is in the reviews on your product page.
Does this mean you’re a bad seller?
It’s the holiday season! This is a great time to reflect on the past year with a goal of finishing strong. We are well into Q4 but that doesn’t mean you’ve missed your chance to attract new customers, delight loyal buyers and boost sales. In fact, the timing couldn’t be better!
These final few weeks of the year are when shoppers are searching for last-minute ideas and hunting for sales in hopes of finding that perfect gift.
Jumping into the social media side of marketing can be intimidating, but it’s also essential in today’s modern marketplace. We use these platforms to connect with friends and family, but their use for business and marketing cannot be denied.
I recently hosted a webinar called Social Media for Amazon Sellers with Steph Nissen of Atomic Revenue. She shared some incredible tips and insight for using social media to build your brand and create a positive online presence.
Interacting with customers is all part of delivering a positive shopping experience and helps build customer trust. It shows the customer that the retailer or manufacturer cares, in addition to providing that personal touch that is often lost when purchasing online.
Although Amazon.com, Inc. (“Amazon”) does not allow sellers to contact customers directly via phone or personal email, there are still ways sellers can engage with their customers on Amazon.