Request seller feedback and product reviews automatically with customized FeedbackFive campaigns. Get alerts for negative/neutral feedback and reviews, see at-a-glance analytics and much more.
Keep track of all of the moving parts of your business with RestockPro. From kit building to creating custom shipping labels, this tool has everything you need to manage your inventory with ease.
Meet Our Solutions for Amazon Merchants
Software for Amazon Sellers
Most online merchants want to sell more products, minimize costs, reduce administrative redundancy and beat the competition. However, without the right tools, these goals are difficult to achieve. After all, there are only so many hours in the day. eComEngine is pleased to offer a wide variety of SaaS (software-as-a-service) tools designed to assist merchants achieve more goals. Our software automates processes such as feedback management and product pricing to help merchants grow revenue, increase profitability and become more efficient. Powerful tools, great customer service and solid engineering — that’s a strong combination. And it’s the eComEngine way. Let us help you drive your success.
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Being proactive can make a huge difference when it comes to protecting yourself and your eCommerce business. It can be frustrating to receive negative reviews, but it’s important to take all ratings seriously.
Understanding the requirements associated with selling items, particularly within certain categories, is just one way to be more in control. Our eComEngine team recently paired up with Rachel Greer of Cascadia Seller Solutions to create an informative webinar to help vendors understand how to weigh and address the risks while being successful.
Sometimes managing your Amazon business can feel like a ride on The Beast at Kings Island or Verbolten at Busch Gardens. The ups and downs of keeping items in stock, reputation management, repricing and other important seller tasks can leave you with a sore neck and back, much like the physical roller coaster.
As reported by eCommerceBytes, Amazon.com, Inc. (“Amazon”) recently changed the way the Order Defect Rate (ODR) is calculated.
A-to-z claims that were decided in the merchant’s favor or withdrawn by the customer are being counted due to the change. This has negatively impacted some sellers, who have found that their ODR has doubled or tripled since it was implemented. It remains to to be seen whether this change becomes permanent and becomes part of the official policy regarding how the ORD is calculated.
Holiday shopping is here, and with it increased sales and faster moving inventory. Even if you don’t sell traditional holiday gifts you will still benefit from the increase in traffic to the Amazon marketplace. By now, you should have forecasted your sales, ordered accordingly and, if you are using the FBA program, shipped your holiday inventory into the Amazon fulfillment centers.