FeedbackFive® was the first Amazon feedback tool, created by eComEngine in 2009. BQool was created in 2010. Compare FeedbackFive and BQool to decide which tool will help you get the results you want.
FeedbackFive and BQool both have pricing based on monthly email volume, offering the flexibility to choose the plan level you need based on how many emails you want to send each month. FeedbackFive plans start at $0/month. BQool's pricing starts at $50/month.
A big difference between FeedbackFive and BQool are the email overage fees, which is the price per email if you go over your plan limit. BQool's email overage fees range from $0.005 - $0.01 per email. Getting charged $0.01 per email can add up quickly!
FeedbackFive's overage fees are minimal at only $0.0009 - $0.0075 per email. FeedbackFive provides the option to turn this feature off so your account will simply stop sending emails when the monthly email limit is reached and automatically start sending again when the new billing cycle begins. It can often be more economical to select a lower plan level, like the FeedbackFive Pro plan, and pay a few minor email overage fees, rather than upgrade to the Enterprise plan. The FeedbackFive team can help you determine the plan that is the right size for you.
To compare the pricing and features of these two tools side by side, check out the grid below.
|Compare Features and Pricing||FeedbackFive||BQool|
|Free Trial Length||30 days||14 days|
|Pricing Based on||Email volume||Email volume|
|Pricing Starts at||$0/month||$50/month|
|Number of Users||Unlimited||5 - 20 Users, based on expenditure|
|Product Review Tracking||Unlimited||Up to 12,500 ASINs|
|Email Overage Fees||$0.0009 - $0.0075||$0.005 - $0.01|
|Opt Out of Email Overage Fees||Yes||No|
|Automated Messaging Options||Buyer-Seller Messaging and Request a Review Button||Buyer-Seller Messaging and Request a Review Button|
|Buyer-Seller Messaging Optimization||Free||Not available|
|Product Review Strategy Consultation||Free||Not available|
|Amazon Marketplace Developer Council||Yes||No|
|Support||English and Chinese||English and Chinese|
FeedbackFive supports 16 Amazon marketplaces: Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .se, .sg, and .tr. If you sell on more than one Amazon marketplace, you can add additional stores for $10 each. Some plan levels include up to 5 stores, which is a great value for larger sellers. The FeedbackFive user interface makes it easy for users to toggle between stores to manage campaigns for each marketplace.
BQool supports 9 marketplaces: Amazon.com, .ca, .com.mx, .co.uk, .de, .es, .fr, .it, and .jp. Every plan level includes one marketplace and each additional marketplace is $10. BQool does not support Amazon marketplaces for Australia, Brazil, Netherlands, Singapore, Sweden, Turkey, or the United Arab Emirates.
eComEngine takes your business as seriously as you do, paying close attention to Amazon terms of service to help protect your seller reputation, as well as your business. FeedbackFive has served Amazon merchants for over a decade and offers the most flexibility, making it the #1 feedback management software on the market. Check out what sellers have to say in eComEngine and BQool reviews:
Whether you are a new seller and want a free plan that includes 50 emails a month, or you’re an enterprise seller who needs to send one million emails a month and monitor 10,000 ASINs, FeedbackFive can support your needs and grow with you as you expand to other marketplaces.
Join tens of thousands of Amazon sellers that use FeedbackFive to get more feedback and reviews.