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Compare FeedbackFive vs FeedbackWhiz

Learn why more Amazon sellers have trusted FeedbackFive since 2009.

Feedback and review management dashboard in FeedbackFive

Feedback Software That Gets Real Results

FeedbackFive® was the first Amazon feedback tool, created by eComEngine in 2009. FeedbackWhiz was created 5 years later. Compare FeedbackFive and FeedbackWhiz to decide which tool will get you the results you want!

  FeedbackFive FeedbackWhiz
Free Trial Length of 60 Days Yes No
Free Trial Includes Unlimited Emails Yes No (2,000)
Product Review Volume Limitations No Yes (5,000)
Experience With Amazon Sellers Since 2009 Yes No
Amazon Marketplace Developer Council Member Yes No
Free Buyer-Seller Messaging Optimization Yes N/A
Free Product Review Strategy Consultation Yes N/A
Multilingual Support Yes No
#1 Rated Feedback and Review App in the Amazon Appstore Yes No
Full support on all plans Yes No

Source: feedbackwhiz.com Date: 5/10/2020, Source: sellercentral.amazon.com Date: 7/27/2021

andrew-gardner

It's pretty gratifying to see those ratings climb, and it definitely confirms for me the wisdom of my investment in FeedbackFive. I'm getting almost 5 times the product review ratings that I was getting when I was manually requesting reviews from my customers, without all that work!
-Andrew Gardner

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FeedbackWhiz Reviews vs FeedbackFive Reviews

There are many reasons why FeedbackFive is the #1 reputation management software on the market for Amazon sellers.
Check out what other sellers think about the companies behind these tools on TrustPilot:

FeedbackWhiz Reviews on Trustpilot

Source: Trustpilot.com Date: 6/22/2021

eComEngine Reviews on Trustpilot

Source: Trustpilot.com Date: 6/22/2021

FeedbackFive vs FeedbackWhiz Pricing

FeedbackFive and FeedbackWhiz both have pricing based on monthly email volume, offering the flexibility to choose the plan level you need based on how many emails you want to send each month.

Amazon sellers and vendors can use FeedbackFive's Product Review Management feature to track reviews on 2-10 ASINs for free, depending on their plan level. FeedbackFive users can purchase additional credits starting as low as $0.05 per product to track up to 10,000 ASINs or more. FeedbackWhiz offers Product Monitoring Add-on Plans starting at $5/month to track 5 ASINs and users can purchase plans to track up to 5,000 ASINs.

  FeedbackFive FeedbackWhiz
Free Trial Length of 60 Days Yes No
Free Trial Includes Unlimited Emails Yes No (2,000)
Free Buyer-Seller Messaging Optimization Yes N/A
Free Product Review Strategy Consultation Yes N/A
Full support on all plans Yes No

Source: feedbackwhiz.com Date: 5/10/2020

Beware of FeedbackWhiz Limitations

FeedbackWhiz free trials limit sellers to only send up to 2,000 emails in the first 30 days. With FeedbackFive, you can try any plan level, access all features, and send as many emails as you need to during the 60 day trial.

One of the biggest differences between the two tools is the level of support. With FeedbackWhiz, support is limited on the lower plan levels. To access their live support team, at a minimum, sellers need to be on the Basic plan at $19.99/month. On all FeedbackFive plan levels, sellers receive world class support (in English or Chinese) via email, live chat, and phone.

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More Sellers Count On FeedbackFive by eComEngine

Trusted by tens of thousands of Amazon sellers in over 100 countries and across 17 Amazon marketplaces.

Campmor Logo

After a few weeks of being signed up with FeedbackFive, with their awesome tools we raised our feedback score an outstanding 7 points. We went from an 88% positive feedback to well over 95% in less than 2 short months and we are still going strong.
-Nick Scilingo Director of eCommerce Technology Campmor, Inc

Build the Right Plan for Your Business

How many requests will you send per month?

1,500

How many products do you want to monitor for reviews?

5

$
per month

Send up to Requests - $
Track up to ASINs - $

Free Trial. 100% Amazon Compliant.
Compare All Features and Plans
Hide
Lite Basic Pro Enterprise
Lite Basic Pro Enterprise
Email Management
Monthly emails included 50 250 1500 8,000 - 1,000,000+
# of Email Campaigns 3 3 10 Unlimited
Send feedback and review request emails via Buyer-Seller Messaging
Automate official Amazon Request a Review messages
Manually exclude orders from solicitation
Basic timing capabilities (time of day, days after order, etc.)
Advanced timing capabilities (days after delivery)
Auto-exclusions (Late Orders, Refunded Orders, Out of Country)
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Email overage fees (price per email, over plan limit) N/A N/A $0.0075 as low as $0.0009 ($0.0075 - 0.0009)
Feedback
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Reputation management dashboard
Feedback analytics over 7, 30, and 90 days
Export feedback to .CSV file
Feedback alerts by email and text
Automated workflow for resolving feedback issues
Product Reviews
Supports Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .se, .sg, and .tr.
Monitor your own ASINs
Monitor competitor ASINs
Free ASINs included with plan 2 2 5 10
Track up to 10,000 ASINs
Review analytics over 7, 30, and 90 days
Export feedback to .CSV file
Review alerts by email and text
Email Content
Pre-built Amazon TOS compliant email templates for feedback and review requests
Professionally translated default email templates
Advanced HTML editor
Feedback removal request email template
Customize with your logo
Targeted links for buyers to leave feedback or reviews
Insert product specific content
Include attachments such as PDF files
Customizable CTA buttons
Administrative
Daily email summary of your feedback and review activity
Complete history of FeedbackFive activity for each order
Manage multiple stores
Unlimited users
Support
In-app onboarding
Self-Service Help Center
Email
Chat
Phone
Personal kick-start session with an account advisor
One-on-one account optimization calls

Ready to Increase Your Reviews Today?

Whether you are a new seller and want a free plan that includes 50 emails a month, or you’re an Enterprise seller who needs to send one million emails a month and monitor 10,000 ASINs, FeedbackFive can support your needs and grow with you as you expand to other marketplaces.

Join tens of thousands of Amazon sellers that use FeedbackFive to get more feedback and reviews.

Free Trial. 100% Amazon Compliant.

FeedbackWhiz is a registered trademark of its owner and not affiliated with or endorsed by FeedbackFive or eComEngine, LLC.