In the direct order type or restock model, you order items for your supplier to ship directly to Amazon. Here's how to do that in RestockPro.
Click the links below to skip to a certain section.
- Select Item(s) and Start an Order
- Create Amazon Shipment(s)
- Create a Purchase Order (PO) and Finalize Shipment
- Monitor Order Until it Arrives at Amazon
1. Select Item(s) and Start an Order
- Go to the Restock Suggestions page and click on a supplier that can ship directly to Amazon.
- Scroll or use the filters to find an item that needs restocking.
- Click the arrow next to the Suggested Reorder Quantity or type a number in the Order Qty box to start an order.
- If you are prompted to choose a source of the order, choose "Order more from [supplier]." (This step only appears if you have local quantity of the item.)
- Name the PO and choose "Directly to Amazon" on the pop-up modal.
- Click "Create PO."
- The grid will now show other items from the same supplier. Add more if you want to reorder more items at the same time.
2. Create Amazon Shipment(s)
- When you have finished adding all the items you need to order, click the "Create FBA Shipment" button at the right side of the Restock Suggestions screen. This opens the Amazon Shipment wizard pop-up.
Ensure the details are correct on the pop-up and select options as needed:- Ship items by case pack: Check the box to ship by case pack, if applicable. A Case Qty column will appear automatically, along with the Ship Qty (which shows the number of units). Double check that the numbers are accurate and agree with each other.
- Template: If you checked the case pack box, a Template column with a drop-down will also appear. Use the drop-down to choose a box configuration template for each product. (You can add and edit these templates on the Products page.)
- Sticker? This box will be checked if Amazon requires labels for this item.
- Who preps: Choose whether the seller (supplier in this case) or Amazon will prep this item. (If you choose Amazon, you will see the prep cost here for informational purposes.)
- Click "Next" and check or edit the details on the next tab:
- Shipment Name: This will default to be the same as the order name you started with in RestockPro but can be changed.
- From Address: This will default to your supplier's address (set up your suppliers' addresses on the Suppliers page), or you can select a different address, e.g. your own or your warehouse.
- Label Preference: Choose how you want to handle any required labels/stickers:
- Seller Label Only: the seller (your supplier in this case) will label the items as required by Amazon.
- Amazon Label Only: Amazon will attempt to label any items that require labels. If they don't have enough information to label a product, that item will not be included in the shipping plan.
- Amazon Label Preferred: Amazon will attempt to label any items that require labels. If they don't have enough information to label a product, that item will still be included in the shipping plan, and the seller/supplier must label it.
- Click "Next."
- If you selected "Ship items by case pack," review the new Case Pack tab and insert box dimensions if needed. (If you chose a box configuration template on the first tab, dimensions will already be specified.)
- Click "Next" to download the shipping plan file.
- On the Complete tab, RestockPro will provide a link to the Send to Amazon workflow in Seller Central where you can upload the file.
3. Create a Purchase Order (PO) and Finalize Shipment
- On the Complete tab in the shipment modal, proceed directly to creating a PO. Or, close the modal and come back to your shipment(s) on the POs and Shipments page later to create a PO by clicking the link in the "Next Step" column.
- You will see a preview of the PO. Choose either "Email PO" (to send it to yourself) or "Download" to save a PDF. Either choice will close the modal and change the order's status to "Working/Po Sent" on the POs and Shipments page.
- File the order with your supplier in whatever way you choose.
- When you receive information from your supplier, update shipment details such as box contents on Seller Central.
4. Monitor Order Until it Arrives at Amazon
On the POs and Shipments page, you will see the status of the shipment until it is fully received by Amazon. This will update automatically every hour, but you can click "Refresh Amazon Status" in the "Next Steps" column to update the information instantly (or click the Refresh All button to refresh all shipments at once).
Note: If a shipment is still not fully received after a long time, and you believe Amazon will never receive it, archive the shipment on the POs and Shipments page by clicking the folder icon in the "Archive" column on the far right. This tells RestockPro to stop counting those units as Inbound to Amazon when doing restock calculations.
Also, you can set a universal rule on the Restock Rules page to archive all shipments with outstanding quantities that are over a certain number of days old (e.g. 90).