In the direct order type or restock model, you order items for your supplier to ship directly to Amazon. Here's how to do that in RestockPro.
Click the links below to skip to a certain section.
- Select Item(s) and Start an Order
- Create Amazon Shipment(s)
- Create a Purchase Order (PO) and Finalize Shipment
- Monitor Order Until it Arrives at Amazon
1. Select Item(s) and Start an Order
- Go to the Restock Suggestions page and click on a supplier that can ship directly to Amazon.
- Scroll or use the filters to find an item that needs restocking.
- Click the arrow next to the Suggested Reorder Quantity to start an order.
- If you are prompted to choose a source of the order, choose "Order more from [supplier]." (This step only appears if you have local quantity of the item.)
- Name the PO and choose "Directly to Amazon" on the pop-up modal.
- Click "Create PO."
- The grid will now show other items from the same supplier. Add more if you want to reorder more items at the same time.
Note: For the sake of example, the GIF above shows "Cross Dock to Amazon" being chosen for the order type. Instead, choose "Directly to Amazon" to proceed with creating an Amazon shipment for your supplier to send directly to FBA.
2. Create Amazon Shipment(s)
- When you have finished adding all the items you need to order, click the "Create FBA Shipment" button at the right side of the Restock Suggestions screen.
- This opens the Amazon Shipment wizard pop-up.
Ensure the details are correct on the pop-up and select options as needed:
- Ship items by case pack or individually: Choose whether or not items should be shipped in cases, if applicable. If you choose to ship in cases, put the number of units per case (not number of cases!) in the Case Qty column.
- Sticker? Check this box if Amazon requires labels for this item.
- Who preps: Choose whether the seller (supplier in this case) or Amazon will prep this item. (If you choose Amazon, you will see the prep cost here for informational purposes.)
- Click "Next" and check or edit the details on the next tab:
- Shipment Name: This will default to be the same as the order name you started with in RestockPro but can be changed.
- From Address: This will default to your supplier's address (set up your suppliers' addresses on the Suppliers page), or you can select a different address, e.g. your own or your warehouse.
- Label Preference: Choose how you want to handle any required labels/stickers:
- Seller Label Only: the seller (your supplier in this case) will label the items as required by Amazon.
- Amazon Label Only: Amazon will attempt to label any items that require labels. If they don't have enough information to label a product, that item will not be included in the shipping plan.
- Amazon Label Preferred: Amazon will attempt to label any items that require labels. If they don't have enough information to label a product, that item will still be included in the shipping plan, and the seller/supplier must label it.
- Below these options, you can choose how you want to continue with the shipment: either create the shipment within RestockPro or create the shipping file that you can upload to Seller Central.
- Choosing "Create shipping file for upload" will instantly download a shipment plan to your computer and finish the process. You will not be able to go back. Note: This shipment plan must be uploaded using the old workflow in Seller Central. Learn more here.
- Choosing "Create the shipment in RestockPro" will take you through the rest of the process in RestockPro. Click "Next" and continue with the steps below.
- On the Review tab, RestockPro will retrieve the shipment plan from Amazon and display it. Review the details of the shipment(s) and click "Next" to accept the shipment plan. RestockPro will create the shipment(s) in Amazon for you.
- You will also have the chance to add these items to an existing Amazon shipment here if you prefer.
- On the Complete tab, RestockPro will confirm that the shipment was created and offer for you to print labels. You can download them to send to your supplier if needed.
3. Create a Purchase Order (PO) and Finalize Shipment
- On the Complete tab in the shipment modal, proceed directly to creating a PO. Or, close the modal and come back to your shipment(s) on the POs and Shipments page later to create a PO by clicking the link in the "Next Step" column.
- You will see a preview of the PO. Choose either "Email PO" (to send it to yourself) or "Download" to save a PDF. Either choice will close the modal and change the order's status to "Working/Po Sent" on the POs and Shipments page.
- File the order with your supplier in whatever way you choose.
- When you receive information from your supplier, update shipment details such as box contents. To do this, go to the shipment on the POs and Shipments page, click on its name, and use the Box and Label button to:
- Define specific boxes in the shipment, the number of units in each, and the box dimensions.
- Review and accept shipping charges.
- Download box labels.
Note: You can also give your supplier a user login to RestockPro with the Order Processor role to handle this part of the process directly.
4. Monitor Order Until it Arrives at Amazon
On the POs and Shipments page, you will see the status of the shipment until it is fully received by Amazon. This will update automatically every hour, but you can click "Refresh Amazon Status" in the "Next Steps" column to update the information instantly (or click the Refresh All button to refresh all shipments at once).
Note: If a shipment is still not fully received after a long time, and you believe Amazon will never receive it, archive the shipment on the POs and Shipments page by clicking the folder icon in the "Archive" column on the far right. This tells RestockPro to stop counting those units as Inbound to Amazon when doing restock calculations.
Also, you can set a universal rule on the Restock Rules page to archive all shipments with outstanding quantities that are over a certain number of days old (e.g. 90).