How can I track shipments created outside of RestockPro?

RestockPro will import shipments you created directly in Seller Central. Make sure you resolve any corresponding POs in RestockPro to ensure accurate inventory counts.

If you create shipments directly in Seller Central, RestockPro will import them and show them on the POs and Shipments page. It will count the inventory in the shipment as Inbound to Amazon.

But, if those shipments contain inventory from a PO that was created in RestockPro, you need to tell RestockPro that the units on that PO have moved from an On Order status to an Inbound to Amazon status, and/or should no longer be considered as On Order in the restock calculations.

There are several options for doing this based on the order type you are using.

Direct Shipments from your Supplier to Amazon

Because this type of order usually begins with the shipment, rather than the PO, these shipments may be created externally. RestockPro will simply import them and then allow you to create matching POs if desired. Learn more about Direct POs/Shipments.

Local or Cross Dock Shipments

Use caution to ensure that RestockPro is aware that inventory you had in Local Inventory or an open Cross Dock order has moved to a shipment. There are a variety of options to achieve this:

Cross Dock - Three Options

  • Archive the order: If the order has a status of PO Sent, Receiving, or Received, RestockPro counts that inventory as On Order. Archive the order to indicate it should no longer be considered:
    1. Go to the POs and Shipments page.
    2. Find the relevant PO.
    3. Scroll to the right and click the folder icon in the Archive column.

Arrow pointing to the archive column on the POs and Shipments page in RestockPro

  • Move shipped items to local, and ship from there: If your PO is partially received, you may want to ship the received items while the remaining items are on backorder.
    1. Go to POs and Shipments and click on the PO.
    2. Switch to the PO tab.
    3. Select one or more items with received units.
    4. Click the Actions menu and choose "Transfer to local." This will transfer the units from the Cross Dock Shipping Plan tab to Local Inventory.
    5. Go to the Local Inventory page and use the Create FBA Shipment option to ship from there. Learn more about shipping from Local Inventory.
  • Mark as shipped: If the PO is fully received, you can start the shipment process, then simply tell RestockPro that you will finalize the shipping plan on Seller Central.
    1. Go to the POs and Shipments page and click on the PO.
    2. Click the green Ship button on the right side of the screen.
    3. On the pop-up, choose "I will finalize the shipping plan on Seller Central."
    4. Check the box for "These items are no longer On Order; they are now included in a shipment(s)."
    5. Click OK. This will transition the order to Closed and mark the inventory units as Inbound to Amazon.

Local Inventory - Two Options

  • Skip receiving the PO to local: Once you have physically received the units at your warehouse, instead of marking the PO as received in RestockPro (causing the units to be added to your local inventory), simply close or archive the PO to remove it from your RestockPro calculations. (See Archive the order above in the cross dock instructions.)
  • Deduct units: If you have already received the items into your Local Inventory, be sure to deduct the units you ship to Amazon, either manually or via CSV. Learn how to manage local inventory quantities.

Tip: You can easily find items from the most recent PO in Local Inventory by using the Last PO Name column.

Note: To help keep track of which closed orders go with shipments created in Seller Central, you can note the shipment ID that goes with the PO (or PO name that goes with the shipment) in the Order Notes (or Linked Shipments field on POs).

Arrow pointing to the order notes area on the PO Details page in RestockPro