Removal of Cross Dock Order Type and Restock Model

Cross Dock functionality will be removed from RestockPro soon. Learn why we're removing it and how to continue using RestockPro with minor adjustments.

Why is cross dock functionality going away?

We have been working to improve RestockPro's reliability and accuracy and make it a better tool for you. Unfortunately, we found that the cross dock order type caused the majority of the bugs in RestockPro. Although it's a useful restock model for many of our sellers when it's working, it's not useful for anyone when it's broken. Removing cross dock will allow our team to focus on making improvements to the rest of RestockPro.

If you currently use the cross dock model, we have another option for you. The local model provides the same essential functionality as cross dock, plus some added flexibility.

When is cross dock functionality going away?

You will not be able to create new cross dock POs/shipments after May 30, 2022. You will be able to edit existing POs/shipments until June 30 so that you can finish the orders you've already started. After June 30, old cross dock POs/shipments will still exist in RestockPro for your records, but you will not be able to edit them.

We recommend switching to the local model as soon as possible so that you have plenty of time to prepare for these deadlines.

How can I continue using RestockPro without cross dock?

You can use the local order type instead, with minimal adjustments. The basic process is as follows:

  1. Create a purchase order from your supplier as usual, selecting "My Warehouse" as the destination.
  2. Mark items on the PO as "received" when you receive them. These units will be added to your local inventory.
  3. Once your PO is received, you will see an option on the PO to create an FBA shipment. Click it to be taken to the Local Inventory page, which will be automatically filtered to show items that were on that particular PO, and create a shipment.
    • Here, unlike with cross dock, you have the flexibility to add other items to the shipment, even if they were not on the PO.
  4. Proceed with the shipment as you would normally, either creating it entirely in RestockPro or downloading the shipping plan file to upload to Seller Central.

In other words, you will be creating a PO and receiving the items to your local inventory for prep, then creating a shipment from your local inventory, rather than handling the entire PO and shipment as a single order.

For more information, see Walkthrough of a Local PO and Shipment.

I'm not sure this will work for me.

We understand that every seller (and their warehouse team) has a different replenishment process, and this might cause some inconvenience. If so, please reach out to us to discuss your process personally. RestockPro is a very flexible tool, and we may have recommendations to make this transition easier for you.