1. Help Center
  2. FeedbackFive
  3. Email Features and Exclusions

How do I set up Auto-Forwarding in Windows Live Mail?

If you prefer not to send your opt-out notifications directly from Seller Central, follow these instructions to forward the notifications from Windows Live Mail.

To set up automatic email forwarding for your opt-out notifications in Windows Live Mail, follow the steps below.

(Note: Sending your notifications directly from Seller Central is much easier! Learn more here.)

  1. Click the gear icon to open the Settings menu and click Options.
  2. Click Mail > Automatic processing > Inbox and sweep rules.
  3. In the Inbox rules, click on the "+" icon to create a new rule.
  4. Add the following rules:
    • It was received from…  auto-communication@amazon.com
    • And it includes these words in the subject or body
      • U.S., U.K., Canada and India: because the buyer has chosen to opt out

      • France: car l'acheteur a choisi de ne pas recevoir de messages non sollicités de la part des vendeurs

      • Spain: ya que el cliente ha decidido desactivar la opción de recibir mensajes no solicitados de los vendedores

      • Germany: weil der Käufer sich dafür entschieden hat, den Erhalt unaufgeforderter E-Mails von Verkäufern abzulehnen

      • Italy: perché l'acquirente ha scelto di disattivare i messaggi indesiderati dai venditori

  5. Under the section “Do all of the following”, add the rule Forward the message to… optout@mail.feedbackfive.com.


  6. Click OK to save.