--- title: How to Report an Abusive Review to Amazon description: Find out when product reviews are considered abusive and how to report abuse in your Amazon review. image: https://www.ecomengine.com/hubfs/images/featured/blog/report-abusive-review-to-amazon.png --- [![eComEngine Logo](https://www.ecomengine.com/hubfs/Style%20Guide/Logos%20(svg)/%5BeComEngine%5DLogo-2019-linear.svg "eComEngine Logo")](https://www.ecomengine.com) [Demo](https://www.ecomengine.com/demo) [Free Trial](https://www.ecomengine.com/trial) ** ** ** [Free Trial](https://www.ecomengine.com/trial) ** ** ** [![FeedbackFive icon](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-star-svg.svg "FeedbackFive icon") FeedbackFive Request Amazon Reviews and Feedback ](https://www.ecomengine.com/feedbackfive) [![sellerpulse-menu-icon(teal)](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-pulse-svg.svg "sellerpulse-menu-icon(teal)") SellerPulse Get 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](https://www.ecomengine.com/restockpro/fba-kitting) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-barcode-svg.svg) | Amazon Item Labels Customize stickers and labels with expiration dates and more | | --- | --- | ](https://www.ecomengine.com/restockpro#stickers) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more | | --- | --- | ](https://www.ecomengine.com/restockpro/demo) [VIEW PRICING](https://www.ecomengine.com/pricing#restockpro) #### SellerPulse Features [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-bell-svg.svg) | Operational FBA Analytics See detailed insights for FBA fees, proceeds, sales, and product cost | | --- | --- | ](https://www.ecomengine.com/sellerpulse/fba-analytics) [| 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Simplify FBA Inventory Management ](https://www.ecomengine.com/restockpro) #### FeedbackFive Features [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-envelop-svg.svg) | Review Automation Send automated review requests or customize your own message | | --- | --- | ](https://www.ecomengine.com/feedbackfive/automation) | ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-bells-svg.svg) | Review Monitoring Quickly identify review trends | | --- | --- | [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-alert-svg.svg) | Listing Alerts Monitor your Amazon listings and reputation 24/7 | | --- | --- | ](https://www.ecomengine.com/feedbackfive/alerts) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-analytics-svg.svg) | Analytics & Reporting Analyze sales trends and brand performance | | --- | --- | ](https://www.ecomengine.com/feedbackfive/analytics) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-agency-svg.svg) | Agencies & Aggregators Get access to all features to help your clients grow with FeedbackFive | | --- | --- | ](https://www.ecomengine.com/agency/feedbackfive) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more | | --- | --- | ](https://www.ecomengine.com/feedbackfive/demo) [VIEW PRICING](https://www.ecomengine.com/blog/report-abuse-amazon-review#) #### RestockPro Features [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/restockpro-chart-svg.svg) | Forecasting Restock the right amount at the right time | | --- | --- | ](https://www.ecomengine.com/restockpro/inventory-forecasting) [| 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](https://www.ecomengine.com/restockpro#stickers) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/video-svg.svg) | See How It Works Watch a short recording to learn more | | --- | --- | ](https://www.ecomengine.com/restockpro/demo) [VIEW PRICING](https://www.ecomengine.com/blog/report-abuse-amazon-review#) #### SellerPulse Features [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-bell-svg.svg) | Operational FBA Analytics See detailed insights for FBA fees, proceeds, sales, and product cost | | --- | --- | ](https://www.ecomengine.com/sellerpulse/fba-analytics) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-box-svg.svg) | Buy Box Monitoring Find out when you win or lose the Buy Box, including when it's suppressed | | --- | --- | ](https://www.ecomengine.com/sellerpulse/buy-box) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-image-svg.svg) | Listing Changes Detect suppressed listings, hijacker activity, and content changes | | --- | --- | ](https://www.ecomengine.com/sellerpulse/listing-monitoring) [| ![sellerpulse-analyze-returns](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-analyze-returns.svg)   | Analyze Returns Identify FBA return trends over time by ASIN, reason, and disposition | | --- | --- | ](https://www.ecomengine.com/sellerpulse/fba-returns) [| ![sellerpulse-magnifying-chart-svg](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-magnifying-chart-svg.svg)   | FBA Inventory Insights Plan FBA inventory and avoid unnecessary fees | | --- | --- | ](https://www.ecomengine.com/sellerpulse/inventory-returns) [| ![video-icn](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-video-svg.svg)   | See How It Works Watch a short recording to learn more | | --- | --- | ](https://www.ecomengine.com/sellerpulse/demo) [VIEW PRICING](https://www.ecomengine.com/pricing) Resources [** Case Studies ](https://www.ecomengine.com/case-studies) [** Webinars ](https://www.ecomengine.com/webinars) [** Free Tools ](https://www.ecomengine.com/tools) [** Events ](https://www.ecomengine.com/events) [** Help Center ](https://www.ecomengine.com/help) [** Blog ](https://www.ecomengine.com/blog) [** Agencies ](https://www.ecomengine.com/agency/feedbackfive) [** Seller News ](https://www.ecomengine.com/amazon-seller-news) [** Seller Tutorials ](https://www.ecomengine.com/sell-on-amazon) [** Partners ](https://www.ecomengine.com/partners) Guides [Getting More Amazon Reviews ](https://www.ecomengine.com/get-amazon-reviews) [Understanding Amazon Feedback ](https://www.ecomengine.com/amazon-feedback) [Amazon Listing Guide ](https://www.ecomengine.com/amazon-listing) [Amazon Brand Registry 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Search **Menu** ** ** [Log In](https://www.ecomengine.com/login) [Free Trial](https://www.ecomengine.com/trial) --- Join Our Email List - Receive our monthly newsletter. - Stay up to date on Amazon policies. - Get tips to grow your business. # How to Report an Abusive Review to Amazon [![Jeanne Croteau](https://www.ecomengine.com/hubfs/images/headshots/external/jeanne-croteau.jpg)](https://www.ecomengine.com/blog/author/jeanne-croteau) By [Jeanne Croteau](https://www.ecomengine.com/blog/author/jeanne-croteau) As both a consumer and an entrepreneur, you know that reviews matter - a lot. The quality and number of reviews you receive can greatly impact your overall success. Here's something else that you probably already know to be true: In business, it's virtually impossible to keep every single buyer happy. Some customers may have bad experiences. And while these buyers have the right to share their opinion with others, this doesn't mean that you should accept scrutiny that is unreasonable or mean-spirited. If you spot a customer review that you feel is abusive, Amazon encourages you to report those violating the policies or applicable law. But in addition to being upsetting, it can also be confusing to navigate the process. This post will guide you through how to report abuse in your Amazon reviews. ## Know the Rules and Report Abuse in Your Amazon Review Comments Since [reviews](https://www.ecomengine.com/get-amazon-reviews) are important to the ecosystem of the Amazon marketplace, Amazon strongly [encourages buyers to share their experiences](https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF) with products and services. They do not, however, allow them to post “abusive or inappropriate feedback,” nor can they share “personal information about a transaction partner.” The reality is that you may receive a negative review from time to time. In those moments, think about what your customer has said and consider the ways in which you can improve the customer experience. If there’s no merit to the comments, you should immediately take action to protect your reputation. It's one of your brand's biggest assets. Get familiar with the [Community Guidelines](https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF) so that you know what Amazon allows. If you think a buyer has failed to comply with these policies, you can click the Report Abuse link next to the review. ![Report abuse link on an Amazon review](https://www.ecomengine.com/hs-fs/hubfs/images/decorative/illustrations/product-listing-helpful-votes.jpg?width=626&height=247&name=product-listing-helpful-votes.jpg) ## Gather the Amazon Review Abuse Details While much of the process is automated by Amazon, you should take a moment to think about the situation. Have you had any interactions with the customer? Did you reply to their messages or offer to do something but never followed up? Life can get busy and we all make mistakes. If you look through everything and still believe that their review is unfair or abusive, make note of any exchanges and include this information when you click the Amazon review report abuse link. Amazon provides [detailed instructions](https://sellercentral.amazon.com/help/hub/reference/200444420) for how to report other kinds of violations, too. Go to the [Report Abuse page](https://sellercentral.amazon.com/abuse-submission/index.html) and select the type of violation that has occurred (for example, an abusive message was sent to you by a buyer or you suspect the seller feedback you just received isn't compliant). Follow Amazon's recommended course of action. ![Report abuse options in Amazon Seller Central](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/amazon/report-abuse-options.png?width=620&height=427&name=report-abuse-options.png) When you have the opportunity to explain the situation to Amazon, avoid getting emotional or sharing opinions. Instead, clearly state the facts and include any of the details you have already gathered, like the Order ID, ASIN, buyer name, etc. It’s also really important to be honest about any communication you’ve had with the customer. ***Related Reading: [How to Remove Negative Feedback on Amazon](https://www.ecomengine.com/blog/remove-negative-feedback-amazon)*** ## Monitor Your Amazon Reviews If you’ve ever been surprised by bad reviews from your customers, you know that it’s a terrible feeling. One of the best things you can do is to be proactive about monitoring your product reviews and seller feedback for negative comments. Report Amazon review abuse so it doesn't tarnish your reputation! Not all Amazon buyers will leave ratings, but someone who’s had a bad experience is often much more motivated to do so. One way to address this dynamic is to regularly request feedback and reviews from customers since a large number of positive comments will drown out the one naysayer. Tools such as [FeedbackFive](https://www.ecomengine.com/feedbackfive) can help you take control of your online reputation. You can automate the process of sending feedback and review requests and even choose to be notified when you receive a negative review so you can take action right away. Plus, flexible product review monitoring plans make it easier than ever to stay in tune with what people are saying about your products. ![Product review summary page in FeedbackFive](https://www.ecomengine.com/hs-fs/hubfs/images/screenshots/feedbackfive/product-reviews.png?width=1844&name=product-reviews.png) ## Be Proactive About Getting More Reviews Amazon merchants understand the importance of building a brand as a trustworthy online retailer. One of the most powerful things you can do is give your loyal customers the opportunity to share their experiences with the products and services they’ve received. It’s time-consuming to ask for customer reviews but the right software can do this for you in seconds. FeedbackFive is the industry’s leading feedback and review management tool, trusted by sellers in more than 100 countries worldwide. [![Checklist illustration with magnifying glass next to text, "Are your review requests Amazon compliant?" above button with text, "Find out"](https://no-cache.hubspot.com/cta/default/5147382/3f11c920-7bf4-4624-840b-7a15a2eb74bb.png)](https://cta-redirect.hubspot.com/cta/redirect/5147382/3f11c920-7bf4-4624-840b-7a15a2eb74bb) ![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png) ![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png) Originally published on May 18, 2018, updated January 14, 2026 This post is accurate as of the date of publication. Some features and information may have changed due to product updates or Amazon policy changes. ## You May Also Like These Stories on Feedback and Reviews [![ Illustration of a five-star rating bar, review cards, a magnifying glass, a trust badge, a chat bubble, and an upward arrow, with text "Customer Perception Strategy"](https://www.ecomengine.com/hubfs/images/featured/blog/customer-perception-strategy.png) ](https://www.ecomengine.com/blog/amazon-review-strategy-customer-trust-signals) ### [Customer Perception Strategy: Reviews, Q&A, and the Trust Signals Most Sellers Ignore](https://www.ecomengine.com/blog/amazon-review-strategy-customer-trust-signals) May 26, 2026 | [![Illustration of five-star rating, coins, and an upward arrow with a discount icon, representing increased profit from reviews, with text “Turn Reviews Into Margin”](https://www.ecomengine.com/hubfs/images/featured/blog/turn-reviews-into-margin.png) ](https://www.ecomengine.com/blog/reviews-reduce-discount-dependence) ### [Turn Reviews Into Margin: How Social Proof Reduces Discount Dependence](https://www.ecomengine.com/blog/reviews-reduce-discount-dependence) May 5, 2026 | [![Illustration of magnifying glass, ratings, and message bubbles with text “The Review Audit”](https://www.ecomengine.com/hubfs/images/featured/blog/review-audit.png) ](https://www.ecomengine.com/blog/amazon-review-audit) ### [The Review Audit: What Your Star Rating Is Really Telling Shoppers](https://www.ecomengine.com/blog/amazon-review-audit) April 21, 2026 | ## No Comments Yet Let us know what you think ### eComEngine 14321 Winter Breeze Drive Suite 121 Midlothian, VA 23113 Call us: [800-757-6840](tel:800-757-6840) Company Legal Software Resources [![GS1 US Channel Partner](https://www.ecomengine.com/hubfs/images/partners/logos/gs1-us-channel-partner.png "GS1 US Channel Partner")](https://www.ecomengine.com/get-gtin-amazon) ![Amazon Marketplace Developer Council Founding Member](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-marketplace-developer-council-optimized.png "Amazon Marketplace Developer Council Founding Member") ![Amazon Web Services](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-web-services.svg "Amazon Web Services") ![Amazon Selling Partner Appstore Software Partner badge](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-software_partners-badge.png "Amazon Selling Partner Appstore Software Partner badge") ![Amazon Marketplace Developer Council Founding Member](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-marketplace-developer-council-optimized.png "Amazon Marketplace Developer Council Founding Member") ![Amazon Web Services](https://www.ecomengine.com/hubfs/brand-identity/amazon-web-services.svg "Amazon Web Services") Copyright© 2007-2026 eComEngine, LLC. 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Our [privacy policy](https://www.ecomengine.com/privacy-policy) has more details.* ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Midlothian", "addressRegion" : "VA", "postalCode" : "23113", "streetAddress" : "14321 Winter Breeze Drive Suite 121" }, "alternateName" : "eComEngine, LLC", "description" : "Amazon Seller Tools", "email" : "info@ecomengine.com", "image" : "https://www.ecomengine.com/hubfs/images/decorative/illustrations/amazon-seller-tools.png", "logo" : "https://www.ecomengine.com/hubfs/brand-identity/logos/ecomengine-logos/ecomengine-logo-stacked.png", "naics" : "511210", "name" : "eComEngine, LLC", "sameAs" : [ "https://www.facebook.com/eComEngine/", "https://twitter.com/eComEngine" ], "telephone" : "800-757-6840", "url" : "https://www.ecomengine.com" } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jeanne Croteau" }, "dateModified" : "2026-01-14", "datePublished" : "2018-05-18", "description" : "Find out when product reviews are considered abusive and how to report abuse in your Amazon review.", "headline" : "How to Report an Abusive Review to Amazon", "image" : { "@type" : "ImageObject", "url" : "https://www.ecomengine.com/hubfs/images/featured/blog/report-abusive-review-to-amazon.png" }, "mainEntityOfPage" : { "@id" : "https://www.ecomengine.com/blog/report-abuse-amazon-review", "@type" : "WebPage", "description" : "Find out when product reviews are considered abusive and how to report abuse in your Amazon review." }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.ecomengine.com/hubfs/brand-identity/logos/ecomengine-logos/ecomengine-logo-stacked.png" }, "name" : "eComEngine, LLC" } } ```