--- title: Making Sense of the Amazon FBA Inventory Reimbursement Space description: Did you know that you can be reimbursed for an Amazon FBA error? GETIDA breaks down the FBA inventory reimbursement policy in this article for eComEngine. image: https://www.ecomengine.com/hubfs/images/featured/blog/fba-inventory-reimbursement.png --- [![eComEngine Logo](https://www.ecomengine.com/hubfs/Style%20Guide/Logos%20(svg)/%5BeComEngine%5DLogo-2019-linear.svg "eComEngine Logo")](https://www.ecomengine.com) [Demo](https://www.ecomengine.com/demo) [Free Trial](https://www.ecomengine.com/trial) ** ** ** [Free Trial](https://www.ecomengine.com/trial) ** ** ** [![FeedbackFive icon](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-star-svg.svg "FeedbackFive icon") FeedbackFive Request Amazon Reviews and Feedback ](https://www.ecomengine.com/feedbackfive) [![sellerpulse-menu-icon(teal)](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/sellerpulse-pulse-svg.svg "sellerpulse-menu-icon(teal)") SellerPulse Get FBA Insights and Alerts ](https://www.ecomengine.com/sellerpulse) [![RestockPro 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Simplify FBA Inventory Management ](https://www.ecomengine.com/restockpro) #### FeedbackFive Features [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-envelop-svg.svg) | Review Automation Send automated review requests or customize your own message | | --- | --- | ](https://www.ecomengine.com/feedbackfive/automation) | ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-bells-svg.svg) | Review Monitoring Quickly identify review trends | | --- | --- | [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-alert-svg.svg) | Listing Alerts Monitor your Amazon listings and reputation 24/7 | | --- | --- | ](https://www.ecomengine.com/feedbackfive/alerts) [| ![single-star](https://www.ecomengine.com/hubfs/images/decorative/illustrations/nav-icons/feedbackfive-analytics-svg.svg) | Analytics & Reporting Analyze sales trends and brand 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Search **Menu** ** ** [Log In](https://www.ecomengine.com/login) [Free Trial](https://www.ecomengine.com/trial) --- Join Our Email List - Receive our monthly newsletter. - Stay up to date on Amazon policies. - Get tips to grow your business. # Making Sense of the Amazon FBA Inventory Reimbursement Space [![Getida](https://www.ecomengine.com/hubfs/images/headshots/external/getida.png)](https://www.ecomengine.com/blog/author/getida) By [Getida](https://www.ecomengine.com/blog/author/getida) *In this guest article, the Getida team explains why Amazon might owe you money and what you can do about it.* *This article includes a 2025 update regarding Amazon FBA reimbursement changes.* As a Fulfillment by Amazon (FBA) seller, you may be entitled to some money. FBA inventory reimbursement can happen for a variety of reasons, like if Amazon mishandles your inventory, customer orders, and returns. Or, you may be reimbursed if Amazon destroys your products or overcharges FBA fees. But doesn't Amazon automatically issue reimbursements when mistakes happen? Most of the time, the answer is no. It’s up to you to identify an Amazon FBA error and file the proper claim. The problem is that most Amazon sellers don’t have time to look for these issues, let alone document them. But if you aren’t looking closely at your Seller Central account, you're probably losing money. ## How Much Money Are You Losing? Getida, an FBA reimbursement solutions company, estimates Amazon sellers are, on average, losing anywhere from 1-3% of their annual revenues. What does that look like? For a million-dollar business, that means anywhere from $10,000 to $30,000 may easily be left on the table. No matter the size of your business or the amount of money you're losing in unclaimed reimbursements, ignoring this issue is only hurting your bottom line. You'll end up paying Amazon more than necessary and missing out on potential reimbursements, which can be detrimental to the success of your business. To properly understand the Amazon FBA reimbursement space and learn how you can recover the money you're owed, let’s take a look at the following: - Where you're losing money - How to track different types of possible FBA reimbursements - How to obtain a reimbursement - The best Amazon FBA reimbursement solution Ready? Let's get started. ## Where You're Losing Money An FBA inventory reimbursement is [owed to you](https://sellercentral.amazon.com/help/hub/reference/200213130) whenever any of your products are lost, damaged, improperly returned, destroyed, disposed of, or overcharged by Amazon for your FBA handling fees. Below, we break these down a bit more to see how you might be losing money from unclaimed FBA reimbursements. ### Lost or Damaged Inventory ![Multiple boxes on a forklift](https://www.ecomengine.com/hs-fs/hubfs/images/decorative/illustrations/amazon-multi-channel-fulfillment-boxes-forklift.jpg?width=400&height=319&name=amazon-multi-channel-fulfillment-boxes-forklift.jpg)It's not unheard of for products to go missing during shipping or while they're stored in the warehouse, especially if they're mistakenly placed in another FBA seller's account or if there's an issue with the product barcode. To ensure that you're able to locate any misplaced or lost products, it's recommended that you check your [inventory reconciliation reports](https://sellercentral.amazon.com/reportcentral/WelcomePage) in Seller Central regularly. Another important report to reference is the damaged inventory report. Look for details about products damaged at the Amazon warehouse as well as [during shipping](https://getida.com/resources/blog/amazon-inventory-management/inventory-management-mistakes-supply-chains-make/) to or from the fulfillment center. Amazon can destroy and dispose of any of your inventory if it considers the items unsaleable without prior permission or notification. While losing a few products here or there may seem like the sort of thing that “just happens,” it’s not something to write off as a price of doing business. Amazon charges FBA fees to handle your logistics, and when these sorts of things “just happen,” it's Amazon's responsibility to reimburse you. *Updates: [Amazon announced ](https://sellercentral.amazon.com/gp/headlines.html?id=GELQJH885BYU8PGC)proactive reimbursements for lost items starting November 1, 2024. However, if you don't receive an automatic reimbursement for a lost or damaged item and believe it should qualify, you'll need to file a manual claim.* *Amazon updated the FBA reimbursement eligibility window beginning October 23, 2024. Lost or damaged claims must be submitted within 60 days of the item being reported lost or damaged.* *Effective March 2025, Amazon will reimburse FBA sellers based on product manufacturing costs rather than the item's selling price. Amazon created the**** ***[***IDR portal***](https://www.ecomengine.com/blog/idr-portal)* to make** **it easier to manage inventory defect reimbursements.* ### Returned Inventory Customer returns and refunds are significant sources for a potential Amazon FBA error. This isn't all that surprising in light of Amazon’s rather generous [customer return policy](https://www.ecomengine.com/blog/amazon-fba-return-policy) and the high level of returns it allows. You're owed money for FBA inventory reimbursement whenever refunds aren’t paid out, refunds for when customers do not return a product, refunds that are more than the original product price, incorrect or damaged items are accepted for returns, and when refunds are credited after the stated return dates have passed. These are probably the hardest to identify and require constant monitoring of your Seller Central reports. ***Keep Reading: ***[***How to Lower Your Amazon Return Rate***](https://www.ecomengine.com/blog/amazon-return-rate) ### FBA Fee and Storage Overcharges ![Laptop with dollar signs coming out of it](https://www.ecomengine.com/hs-fs/hubfs/images/decorative/illustrations/laptop-sideview-dollar-sign.png?width=400&height=264&name=laptop-sideview-dollar-sign.png)[FBA fees](https://www.ecomengine.com/blog/amazon-fba-fees) are a necessary cost for storage and shipping, but they can be a source of lost revenue. Amazon's Cubiscan system is used to determine the precise dimensions of your products, but this system isn't always accurate. When products are assigned larger dimensions and/or weights, your [FBA fees are overcharged](https://www.ecomengine.com/blog/amazon-pick-and-pack-fee). The only way to prevent and recover overcharges is to compare Amazon’s reported product dimensions and weight with the metrics provided by the manufacturer. You must stay on top of this because Amazon randomly remeasures product dimensions all the time. ## How to Obtain FBA Inventory Reimbursement Obtaining [FBA inventory reimbursement](https://getida.com/resources/blog/fba-reimbursements/how-to-collect-amazon-return-fees/) is time-consuming and requires continual monitoring of various Seller Central inventory, shipping, and payments reports. The more SKUs you have, the more laborious this undertaking becomes. And that’s not all. Once you've identified potential Amazon FBA errors, you then need to document and submit claims to the appropriate departments. Around 60% of FBA reimbursement claims are rejected due to insufficient or improper documentation. Incorrectly filed claims are automatically rejected. Moreover, claims that aren’t submitted within 18 months of when the suspected error occurred are no longer eligible for reimbursement. If you simply don't have the time to handle Amazon FBA reimbursement claims, there are a few options available to you. You could assign the task to an employee, but this may detract from their primary responsibilities, causing them to be less productive. Alternatively, you could hire a virtual assistant (VA), but they may require a longer learning curve. While there are companies that specialize in recovering Amazon FBA reimbursements, not all of them provide a comprehensive service, leaving many potential reimbursement opportunities undiscovered. Some may not even file claims on your behalf or have a low success rate for winning claims. However, there is a solution available that you can use at no financial risk that gets big results. ## Why You Should Use an FBA Inventory Reimbursement Solution like Getida [Getida](https://getida.com/) (**GET I**ntelligent **D**ata** A**nalytics) offers: - Proven software that examines the last 18 months of your Amazon FBA transactions to flag potential FBA reimbursement opportunities. - An experienced team of former Amazon reimbursement employees who know how and where to submit claims properly and follow up to ensure success. There is no charge to use the software or for Getida to file claims. It’s also simple and easy to get started! Just click the “Free Signup” button and provide the requested information. You should get a report on potential FBA reimbursements within several days. There’s no obligation, and Getida only submits claims with your approval. ## Save $400 Today! Amazon FBA reimbursements are crucial for the continued growth of your company. Once recovered, this money can be reinvested into your business to help you grow and expand on and off  Amazon. Don’t be intimidated by the reimbursement process. Check out Getida’s free Amazon reimbursement tools to get you and your Amazon business on the right track to a healthy financial position. You can also save $400 thanks to this [special offer](https://www.ecomengine.com/partners/getida) from Getida and eComEngine! [![Get $500 in FBA reimbursements from GETIDA and eComEngine](https://no-cache.hubspot.com/cta/default/5147382/e9fe518c-0f97-4c51-916d-53e77b901a69.png)](https://cta-redirect.hubspot.com/cta/redirect/5147382/e9fe518c-0f97-4c51-916d-53e77b901a69) ![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png) ![newsletter-email-laptop](https://no-cache.hubspot.com/cta/default/5147382/interactive-177527396632.png) Originally published on April 27, 2023, updated February 25, 2025 This post is accurate as of the date of publication. Some features and information may have changed due to product updates or Amazon policy changes. ## You May Also Like These Stories on Inventory [![An illustration of an empty box shelf on one side and an overflowing box shelf on the other, with the text "Prime Day Is in June."](https://www.ecomengine.com/hubfs/images/featured/blog/prime-day-june.png) ](https://www.ecomengine.com/blog/prime-day-fba-inventory-triage) ### [Prime Day Is in June: The Last-Mile Readiness Plan Amazon Sellers Need Now](https://www.ecomengine.com/blog/prime-day-fba-inventory-triage) June 15, 2026 | [![Inventory Cash Flow"Illustration of stacked inventory boxes with trapped cash and an empty wallet, titled "Inventory Cash Flow"](https://www.ecomengine.com/hubfs/images/featured/blog/inventory-cash-flow.png) ](https://www.ecomengine.com/blog/amazon-inventory-cash-flow) ### [Inventory Cash Flow: The Hidden Reason Your Business Feels “Successful but Broke”](https://www.ecomengine.com/blog/amazon-inventory-cash-flow) May 19, 2026 | [![Illustration of three Amazon dead inventory strategies on a warehouse shelf, liquidate, bundle, and hold, with storage cost coins below, titled “Dead Inventory Detox.”](https://www.ecomengine.com/hubfs/images/featured/blog/dead-inventory-detox.png) ](https://www.ecomengine.com/blog/amazon-dead-inventory-guide) ### [Dead Inventory Detox: When to Liquidate, When to Bundle, When to Hold](https://www.ecomengine.com/blog/amazon-dead-inventory-guide) April 14, 2026 | ### Comments (1) ### eComEngine 14321 Winter Breeze Drive Suite 121 Midlothian, VA 23113 Call us: [800-757-6840](tel:800-757-6840) Company Legal Software Resources [![GS1 US Channel Partner](https://www.ecomengine.com/hubfs/images/partners/logos/gs1-us-channel-partner.png "GS1 US Channel Partner")](https://www.ecomengine.com/get-gtin-amazon) ![Amazon Marketplace Developer Council Founding Member](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-marketplace-developer-council-optimized.png "Amazon Marketplace Developer Council Founding Member") ![Amazon Web Services](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-web-services.svg "Amazon Web Services") ![Amazon Selling Partner Appstore Software Partner badge](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-software_partners-badge.png "Amazon Selling Partner Appstore Software Partner badge") ![Amazon Marketplace Developer Council Founding Member](https://www.ecomengine.com/hubfs/brand-identity/logos/amazon/amazon-marketplace-developer-council-optimized.png "Amazon Marketplace Developer Council Founding Member") ![Amazon Web Services](https://www.ecomengine.com/hubfs/brand-identity/amazon-web-services.svg "Amazon Web Services") Copyright© 2007-2026 eComEngine, LLC. 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Our [privacy policy](https://www.ecomengine.com/privacy-policy) has more details.* ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Midlothian", "addressRegion" : "VA", "postalCode" : "23113", "streetAddress" : "14321 Winter Breeze Drive Suite 121" }, "alternateName" : "eComEngine, LLC", "description" : "Amazon Seller Tools", "email" : "info@ecomengine.com", "image" : "https://www.ecomengine.com/hubfs/images/decorative/illustrations/amazon-seller-tools.png", "logo" : "https://www.ecomengine.com/hubfs/brand-identity/logos/ecomengine-logos/ecomengine-logo-stacked.png", "naics" : "511210", "name" : "eComEngine, LLC", "sameAs" : [ "https://www.facebook.com/eComEngine/", "https://twitter.com/eComEngine" ], "telephone" : "800-757-6840", "url" : "https://www.ecomengine.com" } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Getida" }, "dateModified" : "2025-02-25", "datePublished" : "2023-04-27", "description" : "Did you know that you can be reimbursed for an Amazon FBA error? GETIDA breaks down the FBA inventory reimbursement policy in this article for eComEngine.", "headline" : "Making Sense of the Amazon FBA Inventory Reimbursement Space", "image" : { "@type" : "ImageObject", "url" : "https://www.ecomengine.com/hubfs/images/featured/blog/fba-inventory-reimbursement.png" }, "mainEntityOfPage" : { "@id" : "https://www.ecomengine.com/blog/fba-inventory-reimbursement", "@type" : "WebPage", "description" : "Did you know that you can be reimbursed for an Amazon FBA error? GETIDA breaks down the FBA inventory reimbursement policy in this article for eComEngine." }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.ecomengine.com/hubfs/brand-identity/logos/ecomengine-logos/ecomengine-logo-stacked.png" }, "name" : "eComEngine, LLC" } } ```