Your Daily Reputation “Report Card”
by Colleen Quattlebaum, on March 1, 2016
Think back to your glory days of high school. All of the semester’s work led up to a seminal event: receiving your report card. Your total GPA and participation in extracurricular activities all hinged upon this single slip of paper.
Fast forward a few years to today. You’re not in high school anymore. Now you’re graded on a daily basis by hundreds (if not thousands) of customers via feedback and product reviews. Wouldn’t it be helpful to have this information summarized and sent to you each day?
FeedbackFive makes this daily “report card” a reality for merchants, thanks to its daily notification email.
Information at Your Fingertips
The notification email provides valuable data for eCommerce merchants. This daily message contains a comprehensive overview of your Amazon account’s feedback performance. It also tells you how many emails you sent on a given day.
The daily notification email gives you information about your account’s overall daily performance, allowing you to see trends and discover ways to continue to build your eCommerce business. FeedbackFive also has a feature that provides you with immediate alerts if a customer leaves negative feedback so that you can act right away.
For information on what metrics are included in each plan level, click here to review plan options.
FeedbackFive Works Even When You’re Not
FeedbackFive never takes a day off. Whether you’re on vacation or simply swamped, FeedbackFive will continue working on your behalf each and every day. Imagine paying an employee to do this type of monitoring and reporting for you. Depending on the size of your eCommerce business, it could be a full-time job.
FeedbackFive saves you money and management time while providing a consistent daily report with the information you need to continue running a successful online business.
Adjust Your Preference at Any Time
Want to enable or disable the daily notification email? It’s easy! Simply log in to FeedbackFive and navigate from My Account>My Store>Store Contacts to toggle the “Disable Daily Notification of Sent Emails” feature to your preference.
If you begin noticing some concerning trends in your daily notification email, perhaps you should consider enabling real-time email or text alerts. This gives you instant notice of any issues so that you can address them immediately. To get alerts, just go to the Options menu and choose Alerts.
Closely Monitor Your Feedback
As an eCommerce merchant, you know that feedback can make or break your business. It’s essential to pay attention to your customer feedback and make any necessary changes to keep your business in good standing on the Amazon marketplace and with your clients. FeedbackFive makes it simple, and the longer you use the tool, the more valuable it becomes for analyzing trends and data for your store.
Set up FeedbackFive today to put the tool to work monitoring your most important seller reputation data points. What are you waiting for? Get started with a free trial today!